Lead coach/sales at KidStrong North Austin

KidStrong Texas; Austin (TX); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Free Child Membership

Discounts: 50% off camps and birthday"

Career Growth

Paid Training

Great Work Culture

Job summary

KidStrong is hiring a Lead Coach / Sales Specialist for our North Austin center. This hybrid role combines outbound sales, lead management, and hands-on coaching with kids to build confidence and athletic milestones.

As part of the team, you will drive trials and memberships, coach 8–10 classes weekly, and support scheduling and member retention, while helping lead the center toward ambitious growth targets in a fun, energetic environment.

Qualifications

• Minimum 2 years of sales experience (outbound phone sales, fitness, retail, or hospitality).
• Experience working directly with children or childcare is required.
• Willingness to work a flexible schedule including evenings and weekends.

Responsibilities

• Drive outbound sales to convert leads into trials and memberships.
• Lead coaching classes 8–10 per week and engage with kids.
• Handle customer service requests and support management in achieving targets.

Skills

Communication

Organization

Self-motivation

G Suite

MS Office

Job description

Benefits:

• Bonus based on performance
• Company parties
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

WHAT IS KIDSTRONG?

At KidStrong, we help parents build stronger, smarter, more athletic kids. KidStrong is a milestone accelerator for kids walking through 11 years old. We help parents discover their child’s superpowers and build future-ready kids who are confident making friends, running the playground, and raising their hands high in the classroom. In other words… kids who will win at life!

We are rapidly growing and looking for a talented, high-energy professional who is passionate about sales, community engagement, and making a lasting impact on young lives.

POSITION OVERVIEW

We are seeking a motivated, high-energy Lead Coach / Sales Specialist to assist our General Manager and Assistant General Manager in driving center growth and delivering top-tier athletic programming.

This hybrid role combines outbound sales and lead management with hands‑on coaching on the mats—working directly with kids to help them build confidence and physical milestones!

KEY RESPONSIBILITIES

Sales & Lead Generation (Approx. 20 hrs/week)

• Execute outbound sales efforts (40+ calls per shift) to convert inbound leads into scheduled trials and active memberships.
• Communicate with prospective parents to explain the KidStrong mission, perform trial vetting, and follow up promptly on inquiries.
• Manage front-desk sales operations, phone inquiries, trial check-ins, guest registrations, and delinquency follow-ups.

Coaching & Instruction (Approx. 20 hrs/week)

• Coach 8–10 classes per week, delivering age-appropriate physical and athletic programming on the floor.
• Engage directly with kids to build confidence, physical capabilities, and social skills in an energetic environment.
• Support class schedule optimization to maintain strong class sizes and member retention.

Operations & Team Leadership

• Handle customer service requests, resolve member inquiries, and complete administrative duties.
• Model center culture, maintain high standards, and mentor coaching staff to foster a positive environment.
• Assist management in exceeding center sales, operational, and performance targets (KPIs).

QUALIFICATIONS & REQUIREMENTS

• Sales Experience: Minimum 2 years of sales experience required (outbound phone sales, fitness, retail, or hospitality preferred).
• Childcare / Child-Facing Experience: Required experience working directly with children (teaching, childcare, youth sports, etc.).
• Coaching Experience: Preferred, but not required—we provide full paid training!
• Schedule Availability: Flexible schedule, including up to 3–4 weekday evenings (classes end around 7 PM) and at least 1 weekend morning shift.
• Skills: Excellent communication, strong organization, self-motivation, and basic proficiency in G-Suite / MS Office.

JOB DETAILS & SHIFTS

• Job Types: Full-time.
• Shift Types: 8-hour shifts across Morning, Mid-Day, Evening, and Weekend rotations.

BENEFITS

• Free Child Membership: 1 FREE KidStrong Membership for your child.
• Discounts: 50% off camps and birthday parties for your children.
• Career Growth: High potential for internal promotion and leadership advancement within a rapidly expanding company.
• Paid Training: Comprehensive onboarding and ongoing professional development.
• Great Work Culture: Purpose-filled, upbeat team environment with employee discounts and flexible scheduling options.

CENTER CULTURE

KidStrong North Austin is a team that genuinely cares about each other, our kids, and our families. We have fun, laugh a lot, and bring good energy into the center every day. We support each other, look out for one another, and want everyone who walks through our doors to feel like part of something special. If you’re looking for a team where you can make an impact and grow alongside great people, come join us in North Austin!