Assistant General Manager

Dogtopia of Westchase; Westchase (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

Dogtopia of Westchase is looking for a motivated Assistant General Manager to oversee operations at our award-winning dog daycare. The role requires at least two years of management experience and a genuine love for dogs. Responsibilities include leading a team of up to 20 employees and ensuring the well-being of over 100 dogs, all while providing exceptional customer service.

As the AGM, you will be active on your feet throughout your shifts, engaging with staff and pets alike. If you're organized, self-motivated, and passionate about dog care, apply now!

Qualifications

• Minimum of two years of direct management experience of a team of five or more employees.
• Genuine affinity for dogs; they are the center of our business.
• Ability to learn basics of dog behavior through attendance in the playrooms.

Responsibilities

• Oversee a team of up to 20 employees and manage up to 100 dogs.
• Ensure compliance with health, safety, and sanitation policies.
• Conduct interviews, training, and performance reviews for team members.

Skills

Direct management experience

Affinity for dogs

Proficient in Microsoft Office (Excel)

Strong verbal communication skills

Organization and multi-tasking

Education

High school diploma or equivalent

Job description

Dogtopia is the foremost provider of the highest quality dog care in the area. We are an open play facility that provides daycare, boarding and spa services. Dogtopia offers a fast‑paced, exciting work environment and we are seeking new part/full‑time members for our team!

Job Description

We have a part time/full time opening for Assistant General Manager.

Must be able to work various shifts per week, weekends and holidays.

Must have 2 or more years experience.

Must have a high school diploma or equivalent.

Be authorized to work in the United States.

To apply go to: https://www.dogtopia.com/career-inquiries/

Dogtopia is seeking hardworking, organized, and self‑motivated Managers for a busy dog daycare.

Dogtopia of Westchase is seeking hardworking, organized, and self‑motivated Assistant General Manager (AGM) for a busy, award‑winning, fast growing dog daycare. MUST HAVE EXPERIENCE MANAGING PEOPLE!

AGM is responsible for maintaining accountability and safety for a team of up to 20 employees and a group of up to 100 customer dogs! We are a fast‑paced business and the candidate should be prepared to be active and spend the entire shift on his/her feet (this is not an admin or office manager role). Multi‑tasking and maintaining organization in a busy environment is required.

Primary functions include but are not limited to:

• Upholding and setting the example for our company values
• Ensuring that all Dogtopia health, safety, and sanitation policies are followed with regard to the dogs and the team members
• Successful interviewing and hiring of team members
• Overseeing training and developing of team members, including offering daily feedback as well as writing and delivering performance reviews
• Overseeing the maintenance of store social media presence
• Maintaining and monitoring store supply levels and budgeting
• Providing the highest level of customer service to our clients, including managing any customer complaints through our online customer satisfaction rating system
• Ability to invoice customer purchases accurately, as well as monitor accountability of team in this area

Successful candidates should:

• Have a minimum of two years of direct management experience of a team of five or more employees
• Have a genuine affinity for dogs; they are the center of our business!
• Be willing and able to learn basics of dog behavior; attending the playrooms will be required
• Be proficient in Microsoft Office including Excel
• Possess strong verbal communication skills and the ability to train and develop teams
• Possess strong skills in organization, multi‑tasking, and maintaining oversight

Please NO PHONE CALLS OR VISITS!

Additional Information

All your information will be kept confidential according to EEO guidelines.