Assistant General Manager

Drury Hotels Company, LLC; West Joplin (MO); On-site; USD 45,000 - 68,000; Full time

Benefits offered by this job

Quarterly bonuses

Semi-annual bonuses

Employee hotel discounts

Job summary

Drury Hotels in Missouri is seeking an Operations Leader to guide all hotel departments and deliver exceptional guest service. You will train, develop, and coach team members to achieve success in their roles and drive quality, service, profitability, and team performance.

Bachelor’s degree in hospitality or related field preferred; minimum of one-year supervisory experience; hotel experience preferred. Rise. Shine. Work Happy. Apply Now.

Qualifications

• Bachelor’s degree in hospitality, business, or related field preferred.
• Minimum of one-year supervisory experience with demonstrated leadership success.
• Hotel experience preferred.

Responsibilities

• Provide expert leadership across all hotel departments and lead on guest service excellence.
• Train, develop, and coach team members to achieve success in their roles.
• Deliver on key metrics: quality, service, profitability, and team performance.

Skills

Leadership

Customer service

Training

Team development

Education

Bachelor’s degree in hospitality, business, or related field

Job description

Property Location:3601 S. Rangeline Road - Joplin, Missouri 64804You belong at Drury Hotels.Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.WHAT YOU CAN EXPECT FROM USSo. Much. More.Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nightsCareer growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this yearHealth and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance ProgramRetirement - Company-matched 401(k)Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025Incentives - Quarterly bonuses (we succeed together!) based on hotel resultsIncentives - This position is eligible for a semi-annual bonus based on hotel and company performanceWHAT YOU WILL DOExpect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Operations Leadership team, you will:Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest serviceTrain, develop, and coach team members to achieve success in their rolesDeliver on key business metrics of quality, service, profitability, and teamRole model quality assurance best practices each day with the team and consistently meet or exceed all measuresWHAT WE EXPECT OF YOUPassion to serve others and exceed our guests’ expectationsBachelor’s degree in hospitality, business, or related field preferredMinimum of one-year supervisory experience with demonstrated leadership success. Hotel experience preferredRise. Shine. Work Happy. Apply Now