Night Auditor

Drury Hotels

Joplin (MO)

On-site

USD 21,000 - 35,000

Part time

3 days ago
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Benefits offered by this job

Quarterly bonus
Hotel discounts
Free room nights
Career growth
Health benefits
401(k)

Job summary

Drury Hotels in Joplin, MO is seeking a part-time Front Desk Agent to welcome guests, check in/out, and promote hotel programs. You will handle guest records, cash transactions, and daily receipts while often working alone during shifts.

A friendly, service-oriented approach is essential. Responsibilities include assisting with breakfast setup, responding to inquiries, maintaining lobby cleanliness, and ensuring guest safety.

Qualifications

  • Ability to read/write English and speak clearly in English.
  • Friendly, hospitable demeanor when interacting with guests.
  • Attention to detail and ability to multitask in a fast-paced environment.
  • Ability to handle money, make change, and use office equipment.

Responsibilities

  • Check guests in and out and promote sales programs.
  • Maintain guest records and balance entries; audit previous day receipts.
  • Assist with breakfast setup and possible food preparation or service.
  • Work solo during shifts and ensure guest safety and security overnight.
  • Provide courteous, efficient service and respond promptly to inquiries and complaints.

Skills

Front desk
Cash handling
Customer service
English proficiency
Attention to detail
Multitasking

Tools

POS system
Office machines

Job description

3601 S. Rangeline Road, Joplin, MO 64804
Part time
R40611

Property Location:

Drury Inn & Suites - 3601 S. Rangeline Road , Joplin, Missouri 64804

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

  • Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)

  • Work-life-balance– Flexible scheduling, paid time off, hotel discounts and free room nights

  • Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year

  • Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program

  • Retirement - Company-matched 401(k)

  • Award-winning- Ranked among Newsweek's America's Greatest Workplaces 2025

BASIC FUNCTION & JOB DUTIES:

Performs all front desk related functions including but not limited to checking guests in/out, promoting sales related programs, maintaining guest records, cash handling, etc. Responsible for auditing the previous day’s receipts to verify and balance entries, runs reports and verifies accuracy of information. May also assist with set up of breakfast. May include food preparation, set up, service and/or cleaning. Only team member on property for the majority of the work shift and must be willing to and have the ability to work alone. Responsible for guest safety and security during overnight hours.

Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner. Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.

GENERAL KNOWLEDGE, SKILL AND ABILITY:

Requires ability to take written and verbal direction and speak English clearly and read English. Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment. Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently.

Requires thorough knowledge of Drury Hotels’ policies and procedures, for guest services. Requires ability to handle money, make change and utilize office machines in the normal day-to-day activities. Maintains the front desk lobby area in a clean and organized manner. Complies with hotel’s safety and security rules and instructions in performing work efficiently while protecting self, team members, guests and the hotel. Must be willing to and have the ability to work alone as scheduled. At some locations, may be the only team member on property during work shift.

Rise. Shine. Work Happy.
Hiring Immediately!

At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine.

At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together—across 150 hotels in 30 states—to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE

Explore Our Culture

Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call 888-324-1897 or email recruiting@druryhotels.com.

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