Assistant General Manager

Drury Hotels Company, LLC; Joplin (MO); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Hotel discounts

Free room nights

Paid time off

Flexible scheduling

Job summary

Drury Hotels Company, LLC invites you to lead and inspire at a family-owned hotel system with 150 properties nationwide. You will oversee all hotel departments, delivering outstanding guest service and driving performance.

The role emphasizes training and coaching your team to achieve success, while modeling quality assurance and meeting key metrics in quality, service, profitability, and guest satisfaction.

Qualifications

• Bachelor’s degree in hospitality, business, or related field.
• Minimum of one-year supervisory experience with demonstrated leadership success.
• Hotel experience preferred.

Responsibilities

• Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
• Train, develop, and coach team members to achieve success in their roles
• Deliver on key business metrics of quality, service, profitability, and team
• Role model quality assurance best practices each day with the team and consistently meet or exceed all measures

Skills

Leadership

Guest service

Staff training

Quality assurance

Education

Bachelor's degree in hospitality, business, or related field

Job description

Property Location: 3601 S. Rangeline Road - Joplin, Missouri 64804

You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

• Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Award-winning - Ranked among Newsweek's America’s Greatest Workplaces 2025
• Incentives - Quarterly bonuses (we succeed together!) based on hotel results
• Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance

WHAT YOU WILL DO

• Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
• Train, develop, and coach team members to achieve success in their roles
• Deliver on key business metrics of quality, service, profitability, and team
• Role model quality assurance best practices each day with the team and consistently meet or exceed all measures

WHAT WE EXPECT OF YOU Passion to serve others and exceed our guests’ expectations Bachelor’s degree in hospitality, business, or related field preferred Minimum of one-year supervisory experience with demonstrated leadership success. Hotel experience preferred

Rise. Shine. Work Happy.

At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine.

At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home.

As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together—across 150 hotels in 30 states—to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide.

EOE Explore Our Culture