Assistant General Manager

Saltgrass Steak House; Webster (TX); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Training program

Career development

Employee discounts

Health benefits

Dental & Vision

Job summary

Saltgrass Steak House in the United States is seeking an experienced senior manager to lead front-of-house operations in a high-volume dining environment. The role focuses on upholding brand standards, optimizing costs, and driving guest satisfaction through strong leadership and performance coaching.

The position offers solid compensation with potential for bonuses, a comprehensive benefits package, and opportunities for career growth within a reputable hospitality group.

Qualifications

• At least 2+ years of senior level management experience in a full-service, high-volume dining establishment.

Responsibilities

• Adhere to company standards to increase sales and manage costs across food, beverage, supplies, and labor.
• Assist the General Manager with invoices, reporting, and payroll duties per company policies.
• Maintain a professional restaurant image and ensure cleanliness and appearance standards.
• Provide positive guest service, address complaints, and turn dissatisfied guests into return guests.
• Manage shifts, scheduling, and daily planning while maintaining high-quality food and service.
• Coach employees and conduct performance reviews with ongoing feedback.

Skills

Senior management

Front of house

Interpersonal skills

Conflict resolution

Work ethic

Job description

Benefits

• Extensive and well-rounded training program
• Continued career development and growth opportunities
• Generous employee discounts on dining, retail, amusements, and hotels
• Multiple health benefit plans to suit your needs
• Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
• Paid time off
• Monthly discretionary bonus potential

Responsibilities

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
• Assist the General Manager in ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
• Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service
• Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews

Qualifications

• At least 2+ years of senior level management experience in a full-service, high-volume dining establishment
• Extensive front of house knowledge; Advanced knowledge of financial aspects
• Strong interpersonal and conflict resolution skills
• Stable and progressive work history; Strong work ethic

EOE

Pay Range

USD $75,000.00 - USD $85,000.00 /Hr.