Assistant General Manager

FirstService Residential; Town of Florida (NY); Hybrid; USD 55,000 - 60,000; Full time

Benefits offered by this job

Comprehensive medical plans

Paid holidays

401k with company match

Job summary

A property management company is seeking an Assistant General Manager responsible for managing properties and tenant relations. The ideal candidate will have at least two years of on-site management experience and a bachelor’s degree in business or a related field. You'll assist in budget preparation, inspections, and ensuring tenant satisfaction while working closely with the Community Association Manager. Comprehensive benefits include health plans, paid time off, and a 401k option.

Qualifications

• Two years of experience as an on-site manager managing property or building operations required.
• Certified and Licensed by the State of Florida for Community Association Management (CAM) preferred.
• Strong ability to read, analyze, and interpret complex documents.

Responsibilities

• Assist in management of properties according to company policies.
• Manage tenant relations and oversee service requests.
• Prepare monthly reports and help in budget development.

Skills

Customer service principles and practices

Interpersonal skills

Microsoft Office Applications

Education

Bachelor’s degree in business or related field

Job description

Assistant General Manager

Join to apply for the Assistant General Manager role at FirstService Residential.

Description

Location: Palm Beach, FL 33480
Pay Range: $55k/yr - $60k/yr
Schedule: Monday-Friday 8:30a-4:30p

Job Overview

As an Assistant Community Association Manager, you’ll be responsible for assisting in the management of properties in accordance with company policies, procedures, and standards. This individual will develop knowledge and skill in the areas of lease administration, income/expense management and administration, physical facilities management, and tenant relations.

Your Responsibilities

• Acquire and maintain current knowledge of state regulatory agency statutes and each client’s community’s documents, policies and procedures.
• Assist with the field activities associated with a property or group of properties.
• Oversee the tracking and response to tenant service requests.
• Maintain tenant relation program and regular positive communication with each tenant.
• Perform quarterly property inspections.
• Coordinate insurance requirements for properties and associated vendors.
• Develop preparation and distribution of tenants’ manuals, emergency procedures and other necessary formalized tenant communication.
• Prepare check runs, capital trackers and funds and all other forms for approval by Community Association Manager.
• Assist in preparation of monthly reports.
• Assist in the development of operating and capital budgets.
• Assume all other duties and responsibilities as directed by Community Association Manager.
• Establish and maintain industry contacts and relationships in the property's marketplace through involvement in trade organizations, property management and real estate associations and networking opportunities with vendor outreach and peer groups.
• Create the culture needed to enhance, promote and execute daily positive interaction among members of the building management team.
• Follow safety procedures and maintain a safe work environment.
• Reserved for property specific job responsibilities.

Skills & Qualifications

• Two (2) years of experience as an on-site manager managing the property or building operations, such as staff and service contracts, preferred.
• Bachelor’s degree in business or related field.
• Certified and Licensed by the State of Florida for Community Association Management (CAM) preferred.
• Strong working knowledge of customer service principles and practices.
• Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity.
• Strong interpersonal skills.
• Computer literacy: Proficiency and working knowledge of Microsoft Office Applications.

Physical Requirements

• Physical demands include ability to lift up to 50lbs.
• Standing, sitting, walking and occasional climbing.
• Required to work at a personal computer for extended periods of time.
• Talking on the phone for extended periods of time.
• Ability to detect auditory and/or visual emergency alarms.
• On-call 24/7.
• Ability to work extended/flexible hours and weekends based on project requirements.
• Driving when necessary.
• Ability to respond to emergencies in a timely manner.

What We Offer

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.