Assistant Community Association Manager

FirstService Residential; Oakland Park (FL); On-site; USD 33,062 - 35,817; Full time

Benefits offered by this job

Multiple medical plans

Dental and vision coverage

Time off and paid holidays

401k with company match

Job summary

A community management company is seeking an Assistant Community Association Manager in Oakland Park, Florida. The role involves overseeing property management tasks, ensuring tenant satisfaction, and managing service requests. Candidates should have a bachelor's degree in business, preferred experience in property management, and strong customer service skills. The position offers competitive compensation and full benefits.

Qualifications

• Two years of experience in property management preferred.
• Ability to read and interpret technical documents.
• Strong computer skills necessary.

Responsibilities

• Manage tenant relations and service requests.
• Conduct property inspections and oversee operations.
• Assist in budgeting and reporting processes.

Skills

Customer service principles

Interpersonal skills

Microsoft Office Applications

Education

Bachelor’s degree in business or related field

Florida Community Association Management (CAM) certification

Job description

Assistant Community Association Manager

Join to apply for the Assistant Community Association Manager role at FirstService Residential.

Responsibilities

• Acquires and maintains current knowledge of state regulatory agency statutes and each client’s community’s documents, policies and procedures.
• Assists with the field activities associated with a property or group of properties.
• Oversees the tracking and response to tenant service requests.
• Maintains tenant relation program and regular positive communication with each tenant.
• Performs quarterly property inspections.
• Coordinates insurance requirements for properties and associated vendors.
• Responsible for the development preparation and distribution of tenants’ manuals, emergency procedures and other necessary formalized tenant communication.
• Responsible for the preparation of check runs, capital trackers and funds and all other forms for approval by Community Association Manager.
• Assists in preparation of monthly reports.
• Assists in the development of operating and capital budgets.
• Assumes all other duties and responsibilities as directed by Community Association Manager.
• Establishes and maintain industry contacts and relationships in the property's marketplace through involvement in trade organizations, property management and real estate associations and networking opportunities with vendor outreach and peer groups.
• Creates the culture needed to enhance, promote and execute daily positive interaction among members of the building management team.
• Follows safety procedures and maintains a safe work environment.

Skills & Qualifications

• Two (2) years of experience as an on-site manager managing the property or building operations, such as staff and service contracts, preferred.
• Bachelor’s degree in business or related field
• Certified and Licensed by the State of Florida for Community Association Management (CAM) preferred
• Strong working knowledge of customer service principles and practices.
• Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity.
• Strong interpersonal skills.
• Computer literacy: Proficiency and working knowledge of Microsoft Office Applications.

Physical Requirements

• Physical demands include ability to lift up to 50lbs.
• Standing, sitting, walking and occasional climbing.
• Required to work at a personal computer for extended periods of time.
• Talking on the phone for extended periods of time.
• Ability to detect auditory and/or visual emergency alarms.
• On-call 24/7.
• Ability to work extended/flexible hours and weekends based on project requirement.
• Driving when necessary.
• Ability to respond to emergencies on a timely manner.

Supervisory Responsibilities

Directly or indirectly supervise associates within the assigned property.

Additional Information

• Schedule: Monday-Friday 8:30am – 5:00pm

What We Offer

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation: $24.00 - $26.00 per hour

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Marketing and Sales