Community Association Manager (On-site)

FirstService Residential; Town of Florida (NY); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Multiple medical plans

Dental and vision options

Paid holidays

401(k) with company match

Job summary

A property management company in New York is seeking a Community Association Manager to oversee on-site operations. The role involves leading teams, managing projects, and ensuring service quality across the property. Candidates should have at least 3 years of experience in property operations, a relevant Bachelor's degree, and a Florida CAM certification. This full-time position offers an annual salary between $75,000 and $80,000 along with comprehensive benefits.

Qualifications

• 3+ years of experience in property operations, hospitality, or construction.
• Ability to manage sensitive information and apply Florida statutes.
• Ability to stand, sit, lift up to 50 lbs and work in various conditions.

Responsibilities

• Lead the on-site operation and manage working relationships.
• Conduct site inspections and manage construction projects.
• Maintain knowledge of the contract with the association.

Skills

Critical thinking

Problem-solving

Leadership

Interpersonal skills

Microsoft Office proficiency

Education

Bachelor’s degree in business or related field

Florida CAM Certification

Job description

Community Association Manager (On‑site)

FirstService Residential

Job Overview

As a Community Association Manager, you’ll be responsible for leading our entire on‑site operation. You will manage working relationships with all departments across the property to ensure company objectives are met. Our Managers partner with Regional Directors and the Board of Directors to implement projects, overcome challenges, and provide quality service to our customers.

Your Responsibilities

• Provide management and leadership to assigned property and book of business.
• Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.
• Act as liaison to ensure quality service is delivered, that Board expectations are met, and to assist in prompt response and resolution to questions/problems.
• Maintain knowledge and understanding of the contract between the association and FirstService Residential; ensure all contractual obligations are being met.
• Initiate contact with new residents.
• Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.
• Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.
• Create, maintain, and upload a wide variety of information in our portal including work orders, signed meeting minutes, and Monthly Management Reports.
• Interview, select, recommend, hire, train and schedule assigned staff; ensure proper coverage and staffing levels and assist in investigation and resolution of problems.
• Directly or indirectly supervise associates within the assigned property.

Skills & Qualifications

• 3+ years of experience in property operations, hospitality, or construction.
• Bachelor’s degree in business or a related field.
• Certified and licensed by the State of Florida for Community Association Management (CAM).
• Critical thinking, problem‑solving, judgement, and decision‑making abilities.
• Proficiency in Microsoft Office, Outlook, and Windows.
• Excellent organization, motivation, leadership, management, and interpersonal skills.
• Ability to work with sensitive and/or confidential information.
• Knowledge of and ability to apply Florida statutes and community documents.

Physical Requirements

• Ability to lift up to 50 lbs following appropriate safety procedures.
• Must be able to stand, sit, walk, and occasionally climb.
• Ability to respond to emergencies in a timely manner.
• Ability to work in various environmental conditions (wind, heat, cold, rain, etc.).

Schedule

• Monday‑Friday 9:00 am – 5:00 pm

What We Offer

As a full‑time exempt associate, you will be eligible for comprehensive benefits, including multiple medical plans, dental and vision options, time‑off benefits, paid holidays, and a 401(k) with a company match. Occasional travel may be required for training and other company functions.

Compensation: $75,000.00 – $80,000.00 annually

This is not an all‑inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Marketing and Sales