Community Association Manager (On-site)

FirstService Residential; Port Saint Lucie (FL); On-site; USD 78,000 - 82,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401k with company match

Time off benefits

Job summary

A leading property management firm in Port Saint Lucie, Florida, is seeking a Community Association Manager to lead on-site operations. This role requires managing a team, overseeing property maintenance, and ensuring high service quality. The ideal candidate has over 3 years of experience in property operations, is a licensed Florida Community Association Manager, and possesses excellent leadership and organizational skills. The position offers a competitive salary and comprehensive benefits including health insurance and retirement plans.

Qualifications

• 3+ years of experience in property operations, hospitality, or construction.
• Critical thinking and decision-making abilities are necessary.
• Must be Certified and Licensed by the State of Florida for Community Association Management.

Responsibilities

• Lead the on-site operations of the property.
• Manage working relationships with department teams to meet objectives.
• Conduct regular site inspections and recommend improvements.

Skills

Property Operations experience

Hospitality experience

Construction experience

Critical thinking

Leadership skills

Organizational skills

Interpersonal skills

Education

Bachelor's degree in business or related field

Florida Community Association Management (CAM) certification

Tools

Microsoft Office

Outlook

Windows

Job description

Join to apply for the Community Association Manager (On-site) role at FirstService Residential.

As a Community Association Manager, you’ll be responsible for leading our entire on-site operation. You effectively manage working relationships with all departments across the property to ensure company objectives are met. Our Community Association Managers partner with Regional Directors and their respective Board of Directors to implement projects, overcome challenges, and provide quality service to our customers.

Your Responsibilities

• Provide management and leadership to assigned property and book of business.
• Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.
• Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems.
• Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met.
• Initiate contact with new residents.
• Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.
• Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.
• Create, maintain, and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report.
• Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide direction to staff and assist in the investigation and resolution of problems.

Skills & Qualifications

• 3+ years of experience in property Operations, Hospitality, or construction
• Bachelor’s degree in business or related field
• Must be Certified and Licensed by the State of Florida for Community Association Management (CAM)
• Critical thinking, problem solving, judgement and decision-making abilities are necessary.
• Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
• Excellent organization, motivation, leadership, management, and interpersonal skills
• Ability to work with sensitive and/or confidential information.
• Knowledge and ability to apply Florida Statutes and Community documents.

Physical Requirements

• Ability to lift up to 50lbs following appropriate safety procedures.
• Must be able to stand, sit, walk, and occasionally climb.
• Ability to respond to emergencies in a timely manner.
• Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.).

Supervisory Responsibilities

Directly or indirectly supervise associates within the assigned property.

Additional Information

• Schedule: Monday-Friday 8:00am – 5:00pm

What We Offer

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation

$78,000.00 - $82,000.00 annually

Disclaimer Statement

This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Marketing and Sales