Licensed Community Association Manager

FirstService Residential; DeLand (FL); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Comprehensive medical plans

Dental and vision benefits

Paid holidays and time off

401k with company match

Job summary

A leading company in property management is seeking a Licensed Community Association Manager to oversee on-site operations and ensure high-quality service delivery. This role requires strong leadership skills, a bachelor's degree, and a CAM license. The successful candidate will manage a team, conduct inspections, and maintain compliance with contractual obligations, all while providing excellent service to residents.

Qualifications

• 3+ years of experience in property operations, hospitality, or construction.
• Ability to work with sensitive and/or confidential information.
• Knowledge of Florida Statutes and Community documents.

Responsibilities

• Lead on-site operations and manage relationships with all departments.
• Conduct site inspections and manage construction projects.
• Interview, select, and train assigned staff.

Skills

Critical thinking

Problem solving

Leadership

Interpersonal skills

Education

Bachelor’s degree in business or related field

Certified and Licensed by the State of Florida for Community Association Management (CAM)

Tools

Microsoft Office

Outlook

Windows

Job description

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Description

Job Overview:

As a Community Association Manager, you’ll be responsible for leading our entire on-site operation. You will effectively manage working relationships with all departments across the property to ensure that company objectives are met. Our Community Association Managers partner with Regional Directors and their respective Board of Directors to implement projects, overcome challenges, and provide quality service to our customers.

Your Responsibilities:

1. Provide management and leadership to assigned property and book of business.
2. Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.
3. Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems.
4. Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met.
5. Initiate contact with new residents.
6. Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.
7. Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.
8. Create, maintain, and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report.
9. Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide directions to staff and assist in the investigation and resolution of problems.

Skills & Qualifications:

1. 3+ years of experience in property operations, hospitality, or construction.
2. Bachelor’s degree in business or related field.
3. Must be Certified and Licensed by the State of Florida for Community Association Management (CAM).
4. Critical thinking, problem solving, judgment and decision-making abilities are necessary.
5. Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
6. Excellent organization, motivation, leadership, management, and interpersonal skills.
7. Ability to work with sensitive and/or confidential information.
8. Knowledge and ability to apply Florida Statutes and Community documents.

Physical Requirements:

1. Ability to lift up to 50 lbs following appropriate safety procedures.
2. Must be able to stand, sit, walk, and occasionally climb.
3. Ability to respond to emergencies in a timely manner.
4. Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.).

Supervisory Responsibilities:

Yes

Schedule:

Monday - Friday, 8:00 am - 5:00 pm

What We Offer:

As a full-time exempt associate, you will be eligible for full comprehensive benefits including multiple medical plans, dental, Vision, time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required.

Compensation:

$85,000 - $95,000 annually

Disclaimer:

The above information is intended to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Management reserves the right to reassign schedules, duties, and responsibilities as needed.

Additional Details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Marketing and Sales