Assistant General Manager

Exos Partners, LLC; Tampa (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

Exos Partners, LLC in Tampa, FL is seeking an experienced Senior Performance Manager to lead our team of coaches and oversee client programs, guiding staff, driving program innovation, and delivering high-impact outcomes through Exos’ proven methodology.

The role includes budgeting, scheduling, data reporting, and cross‑functional collaboration with Finance, Member Services/CRM, and Operations to support strategy and daily operations. Limited travel is required (5–10%).

Qualifications

• Bachelor’s degree in health and wellness, business, or related field.
• 2+ years in health and wellness, club, or program management.
• CPR/AED and First Aid certifications.
• Proficiency in program development, implementation and ongoing management.

Responsibilities

• Develop, coordinate, manage and maintain day-to-day operations of all programs.
• Collaborate with Finance, CRM, Innovation and Management to enhance programs and strategy.
• Oversee Reception, retail and department reporting.
• Manage budgets, staffing and execution of services within strategic initiatives.
• Prepare and review performance metrics and reporting for client teams.

Skills

Leadership

Coaching

Strategy

Team Leadership

CRM

Education

Bachelor's degree

Tools

Microsoft Office

Job description

## Assistant General ManagerApply: Tampa, FL: Full time: Posted Today: 26-1903**Job Summary:**At Exos, we believe in unlocking everyone’s potential for peak performance, and we’re passionate about making it happen. As a leader in human performance, we deliver world-class training, coaching, and education to athletes and high-performing individuals across the spectrum. We’re seeking an experienced Senior Performance Manager to lead our team of high-caliber coaches, fostering a culture of excellence and growth. In this management role, you’ll oversee client programs, guide and support staff, and drive program innovation using Exos’ cutting-edge methodology. If you’re passionate about leadership in coaching, committed to client success, and ready to make a lasting impact, we want to hear from you.**Responsibilities:*** Develop, coordinate, manage and maintain the day to day operations of all programs* Work collaboratively with internal Finance, Member Services/CRM, Innovation and Management teams to enhance the program, develop strategy and support execution of these initiatives* Directly oversee Reception team and processes, retail, and all department reporting* Support Business Manager* Participate in meetings with the client, review of metrics and financial reporting, collaborate on strategic initiatives, communications and decision makings within the program* Develop performance and operational metrics and deliver reporting reviews along with internal and client teams* Responsible for maintaining knowledge on all our internal products and programs, and being able to implement updates into the program* Maintain a relationship with the client, and their operations team, participate and organize meetings, communicate daily/weekly with the client team and maintain facility calendar* Assist in the management and implementation of internal and external membership software systems and vendors* Develop and manage appropriate program budgets, staffing allocation and execution of services within defined strategic initiatives* Proactive identification of problems, inefficiencies and subsequent solution planning with client and Leadership Team* Desire to be successful and work as part of a team* Oversee Manager on Duty program and scheduling* Other duties as assigned**Qualifications:*** Bachelor’s degree in Health and Wellness, Business, or related field* A minimum of two years of experience in health and wellness, club management or program management experience* Current CPR/AED and First Aid certifications.* Proficiency in program development, implementation and ongoing management* Ability to work both independently and as part of a team with innovation, collaboration and initiative* Detail focused, able to work under pressure and prioritize multiple tasks* Limited travel (5-10%) required* Strong computer skills, including Microsoft Office and ability to quickly learn internal software systems* Excellent organizational, communication and time-management skills