Assistant General Manager

Jewish Tampa; Tampa (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Exos in Tampa, FL is seeking an experienced Senior Performance Manager to lead our team of coaches, oversee client programs, and drive program innovation using Exos’ methodology.

You will guide staff, collaborate with internal teams, and maintain strong client relationships to ensure program success and growth.

Qualifications

• Bachelor’s degree in Health and Wellness, Business, or related field.
• Minimum two years in health and wellness, club, or program management.
• Current CPR/AED and First Aid certifications.
• Proficiency in program development and ongoing management.
• Strong organizational and time-management skills; ability to work independently.
• Limited travel 5-10% required.
• Proficiency with Microsoft Office and internal software systems.

Responsibilities

• Develop, coordinate, manage and maintain the day to day operations of all programs.
• Oversee Reception team, retail, and department reporting.
• Review client metrics and financial reporting with leadership and client teams.
• Develop performance and operational metrics and deliver reports.
• Manage program budgets and staffing within strategic initiatives.
• Maintain relationship with client operations team and schedule meetings.

Skills

Communication

Time management

Organizational skills

Education

Bachelor’s degree in Health and Wellness, Business, or related field

Tools

Microsoft Office

Job description

## Assistant General ManagerApply: Tampa, FL: Full time: Posted Today: 26-1903**Job Summary:**At Exos, we believe in unlocking everyone’s potential for peak performance, and we’re passionate about making it happen. As a leader in human performance, we deliver world-class training, coaching, and education to athletes and high-performing individuals across the spectrum. We’re seeking an experienced Senior Performance Manager to lead our team of high-caliber coaches, fostering a culture of excellence and growth. In this management role, you’ll oversee client programs, guide and support staff, and drive program innovation using Exos’ cutting-edge methodology. If you’re passionate about leadership in coaching, committed to client success, and ready to make a lasting impact, we want to hear from you.**Responsibilities:*** Develop, coordinate, manage and maintain the day to day operations of all programs* Work collaboratively with internal Finance, Member Services/CRM, Innovation and Management teams to enhance the program, develop strategy and support execution of these initiatives* Directly oversee Reception team and processes, retail, and all department reporting* Support Business Manager* Participate in meetings with the client, review of metrics and financial reporting, collaborate on strategic initiatives, communications and decision makings within the program* Develop performance and operational metrics and deliver reporting reviews along with internal and client teams* Responsible for maintaining knowledge on all our internal products and programs, and being able to implement updates into the program* Maintain a relationship with the client, and their operations team, participate and organize meetings, communicate daily/weekly with the client team and maintain facility calendar* Assist in the management and implementation of internal and external membership software systems and vendors* Develop and manage appropriate program budgets, staffing allocation and execution of services within defined strategic initiatives* Proactive identification of problems, inefficiencies and subsequent solution planning with client and Leadership Team* Desire to be successful and work as part of a team* Oversee Manager on Duty program and scheduling* Other duties as assigned**Qualifications:*** Bachelor’s degree in Health and Wellness, Business, or related field* A minimum of two years of experience in health and wellness, club management or program management experience* Current CPR/AED and First Aid certifications.* Proficiency in program development, implementation and ongoing management* Ability to work both independently and as part of a team with innovation, collaboration and initiative* Detail focused, able to work under pressure and prioritize multiple tasks* Limited travel (5-10%) required* Strong computer skills, including Microsoft Office and ability to quickly learn internal software systems* Excellent organizational, communication and time-management skills