Assistant General Manager

Country inn and suites; South Carolina; Vor Ort; USD 60.000 - 90.000; Vollzeit

Zusammenfassung

Country Inn & Suites is seeking an Assistant General Manager to oversee daily hotel operations, provide strategic direction, and supervise a diverse team. The AGM will drive customer satisfaction while ensuring smooth teamwork and financial oversight.

The role requires strong leadership, excellent communication, and a background in hospitality management. A bachelor’s degree is preferred, with English proficiency and a customer-focused approach emphasized.

Qualifikationen

• Proven experience as a manager is preferred.
• Familiarity with hospitality industry standards.
• Proficiency in English; additional languages are a plus.
• Well-versed in hotel management best practices and applicable laws/guidelines.
• Ability to resolve issues with a customer-focused orientation.
• Outgoing personality with strong communication skills.
• Excellent communication skills and leadership abilities.
• Strong organizational and time-management skills.

Aufgaben

• Oversee daily hotel operations and staff performance.
• Hire qualified personnel according to company standards.
• Organize and coordinate operations for maximum efficiency.
• Manage budgets and analyze financial information.

Kenntnisse

Manager experience

Hospitality standards

English proficiency

Hotel management

Customer focus

Excellent communication

Organizational skills

Time management

Ausbildung

Bachelor’s degree in Hospitality Management or related field

Jobbeschreibung

Job Description

Job Description

Job Summary

We are seeking a positive, friendly, and experienced Assistant General Manager to organize and oversee daily operations of our facilities. As the AGM you will provide strategic direction for the company and supervise the activities of our diverse workforce.

The AGM will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The AGM must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork.

Responsibilities

• Oversee the work of all employees and set clear objectives
• Hire qualified personnel according to standards set forth by the company
• Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency
• Manage budgets and expenses, analyze and report on financial information
• Develop and implement a strong marketing strategy to promote the hotel’s services
• Communicate with customers when appropriate
• Resolve issues that arise with maintenance, equipment, and renovations
• Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies
• Conduct regular inspections of the facility and uphold strict compliance with health and safety standards

Qualifications

• Proven experience as a Manager is preferred
• Familiarity with hospitality industry standards
• Proficiency in English; knowledge of additional languages is a plus
• Well-versed in hotel management best practices and relevant laws/guidelines
• Ability to resolve issues with a customer-focused orientation
• An outgoing personality
• Excellent communication skills
• Strong organizational and time-management skills
• Bachelor’s degree in Hospitality Management, Business Administration, or relevant field is preferred