Assistant General Manager

Goldfish Swim School; Silver Spring (MD); On-site; USD 50,000; Full time

Job summary

Join a vibrant team dedicated to fostering confident swimmers and a positive community. As an Assistant General Manager, you'll lead a passionate group, ensuring the success of swim lessons while embodying core values of integrity and trust. This role offers a unique opportunity to make a meaningful impact on both team members and families, creating an enjoyable and enriching environment. With competitive pay and a range of benefits, this position is perfect for enthusiastic leaders ready to inspire and engage in a culture-driven company.

Benefits

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Free uniforms

Health insurance

Paid time off

Parental leave

Training & development

Qualifications

• Experience in managing teams and ensuring quality operations.
• Strong customer service skills with a focus on community building.

Responsibilities

• Oversee daily operations and ensure quality swim lessons.
• Manage and motivate staff while coordinating class schedules.

Skills

Team Management

Customer Service

Scheduling

Communication

Education

High School Diploma

Bachelor's Degree

Tools

CPR Certification

AED Certification

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off
• Parental leave
• Training & development
• Vision insurance

About Goldfish Swim School

At Goldfish Swim School, we’re passionate about building confident swimmers and careers for our team members. Our team is the reason for our reputation for providing a golden experience & WOW customer service. They show our families why they should choose Goldfish Swim School week after week, making learning (and work) FUN!

As an Assistant General Manager, you will ensure the success of our swim lessons by managing and motivating a successful team, coordinating and reviewing class schedules, and setting up the school for success at every lesson. You’ll guide new team members and families through their first days and support their progress in our program and in life. We are looking for a Frederick local who can help build a community with this new location.

Official Summary

Oversees the quality and success of daily operations including staffing, pool operations, cash management, customer service, retail and vending, private parties, and workplace activities.

Perks and Benefits

• Base pay of $50,000 annually
• Bonuses based on monthly, quarterly, and annual goals
• Medical, Dental, Vision, and 401k with employer matching
• Paid Holidays, Time Off, and Vacation Days
• Monthly phone stipend
• Company-issued laptop
• Paid training and lifeguard certification
• Free swim lessons for children and siblings
• Culture-driven company practicing core values

Success Metrics

• Foster a positive staff culture with open, honest communication
• Build a team providing quality work and embodying core values
• Make decisions with integrity, compassion, and trust
• Create a workplace that teaches fundamental job and life skills
• Manage daily operations per standard procedures
• Provide sales and marketing training and meet enrollment goals
• Develop action plans for off-track goals
• Achieve high competency in class bookings, scheduling, reporting, and safety standards

Additional Information

• All staff are lifeguard CPR & AED certified; management will obtain CPO certification
• Oversee implementation of safety procedures and Emergency Action Plan
• Availability includes some weekday evenings until 8:30 pm and at least one weekend day
• Must be enthusiastic leaders focused on employee engagement and customer experience

Our Values and Diversity Commitment

Our core values guide everything we do, including treating all people with integrity, compassion, and trust. We value diversity and are committed to an inclusive environment. We encourage applicants who see themselves as part of the GOLDEN Experience to apply.

Application Process

Easily apply using your resume or profile on Indeed, ZipRecruiter, or other platforms. You may be redirected to our careers page, but we won’t ask for your entire work history—just attach your resume.