Assistant General Manager

Brobston Group; Scottsdale (AZ); On-site; USD 60,000 - 85,000; Full time

Job summary

Brobston Group operates a luxury menswear boutique seeking an Assistant General Manager to collaborate with the General Manager in delivering an elevated guest experience and driving store growth. This role focuses on developing the team, coaching sales performance, and ensuring exceptional guest service in a high-end retail setting.

Ideal candidates have 5+ years in luxury retail or hospitality with a proven track record in sales leadership, strong communication, and the ability to thrive under

Qualifications

• 5+ years in luxury retail or hospitality with a focus on sales and leadership.
• Strong communication, interpersonal, coaching, and guest engagement skills.
• Entrepreneurial, performance-driven, adaptable, detail-oriented, and calm under pressure.

Responsibilities

• Drive boutique sales and KPIs, coaching team members to improve performance and guest service.
• Support daily operations, staff supervision, scheduling, recruiting, onboarding, and retention.
• Partner on in-store events, guest outreach, digital tools, and merchandising strategy.
• Maintain brand standards for store presentation, visual merchandising, team appearance, and operational compliance.

Skills

Luxury retail leadership

Sales coaching

Guest engagement

Team development

Job description

Summary

The Assistant General Manager supports boutique operations, team development, and sales performance in a luxury menswear retail environment. Working with the General Manager, this role helps deliver an elevated guest experience and drive the boutique's growth.

Responsibilities

• Drive boutique sales and KPIs, and coach team members to improve performance and guest service.


• Support daily operations, staff supervision, scheduling, recruiting, onboarding, and retention.


• Partner on in-store events, guest outreach, digital tools, and merchandising strategy.


• Maintain brand standards for store presentation, visual merchandising, team appearance, and operational compliance.

Requirements

• At least 5 years of experience in luxury retail or hospitality, with a background in sales and team leadership.


• Strong communication, interpersonal, coaching, and guest engagement skills.


• Entrepreneurial, performance-driven, adaptable, detail-oriented, and calm under pressure.