Assistant General Manager

Ritual House; Pittsburgh (Allegheny County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Dental insurance

Employee discounts

Flexible schedule

Job summary

Legacy Hospitality Partners is seeking an Assistant General Manager for Shorty’s North Shore in Pittsburgh. You will lead daily restaurant operations, coach a diverse team, and cultivate a high-energy, guest‑first culture while tightening costs and executing events.

The ideal candidate has 3+ years in restaurant or hospitality management, a hands-on leadership style, and a proven ability to plan schedules, manage labor and inventory, and mentor staff.

Qualifications

• 3+ years in restaurant, bar, hospitality, or management
• Hands-on leadership on the floor
• Experience in high-volume environments
• Ability to lead, coach, and retain staff
• Knowledge of labor management, scheduling, and cost controls
• Strong FOH/BOH operations understanding
• Knowledge of beverage and food operations
• Analytical mindset for business decisions
• Strong guest-recovery and problem-solving skills
• Excellent communication and organizational skills
• Positive attitude and energy
• Passion for hospitality and guest experiences
• Flexibility for nights, weekends, game days, events

Responsibilities

• Lead all aspects of daily restaurant operations with the GM
• Coach, train, develop, and retain the team
• Foster a positive, energetic workplace culture
• Manage shifts from opening to closing
• Be visible and engaged on the floor
• Ensure outstanding hospitality and guest experiences
• Support and develop staff across FOH/BOH
• Maintain service, food and beverage quality, cleanliness
• Manage labor based on sales and events
• Assist with scheduling and staffing
• Monitor costs, profitability, and inventory
• Ensure cash-handling and POS procedures
• Assist with recruiting and onboarding
• Uphold safety and responsible alcohol-service standards
• Drive sales opportunities and profitability
• Collaborate with leadership to improve the business
• Lead by example during every shift

Skills

Restaurant management

Leadership experience

High-volume environment

Hands-on leadership

People leadership

FOH/BOH operations

Labor & cost control

Beverage & food ops

Business analysis

Guest recovery

Stress management

Communication

Professional demeanor

Hospitality passion

Flexible schedule

Job description

Benefits:

• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Dental insurance
• Employee discounts
• Flexible schedule

Assistant General Manager – Full Time

Shorty’s North Shore | Pittsburgh, PA; Full-Time | Salaried Management Position

JOIN THE ENERGY. LEAD THE TEAM. GROW WITH US!

Shorty’s North Shore is looking for an experienced, energetic, and hospitality-driven Assistant General Manager to join our leadership team!

If you LOVE people, great food, amazing music, sports, entertainment, high-energy environments, and building great teams, we want to meet you.

Shorty’s isn’t just a restaurant and bar—it’s an EXPERIENCE. We bring together great food, cold drinks, sports, entertainment, family, friends, and FUN in a fast-paced, high-volume environment.

With 30+ TVs, DJs on game days, live entertainment, large parties, and special events, there’s always something happening at Shorty’s North Shore. Located just minutes from Pittsburgh’s major stadiums, our game days, concerts, and major events bring incredible energy and high-volume business.

As our Assistant General Manager, you’ll work closely with the General Manager to lead the entire operation—from our people and guest experience to sales, labor, cost controls, training, and daily execution.

We’re looking for someone who can bring the ENERGY while understanding the BUSINESS.

WHAT WE’RE LOOKING FOR

• 3+ years of restaurant, bar, hospitality, or management experience
• Previous Assistant General Manager, Restaurant Manager, or comparable leadership experience
• High-volume restaurant and bar experience strongly preferred
• A hands-on leader who enjoys being on the floor and working alongside the team
• Proven ability to lead, coach, develop, and retain great people
• Strong understanding of FOH and BOH restaurant operations
• Knowledge of labor management, scheduling, inventory, cost controls, and profitability
• Strong understanding of beverage and food operations
• Ability to analyze the business and make smart operational decisions
• Strong guest-recovery and problem-solving skills
• Ability to remain calm, organized, and effective during high-volume shifts
• Strong communication, leadership, and organizational skills
• Professional presence with a positive attitude and GREAT energy
• Passion for hospitality and creating memorable guest experiences
• Ability to work nights, weekends, holidays, game days, concerts, and special events
• Must be 21+

WHAT YOU’LL DO

• Partner with the General Manager to lead all aspects of daily restaurant operations
• Lead, coach, train, develop, motivate, and retain our team
• Help build a positive, energetic, accountable, and FUN workplace culture
• Run successful shifts from opening through closing
• Be visible and engaged—we lead from the floor, not from the office
• Ensure outstanding hospitality and consistent guest experiences
• Support and develop managers, servers, bartenders, hosts, bussers, and BOH team members
• Maintain strong service, food, beverage, cleanliness, and operational standards
• Manage labor based on sales, business volume, game days, and special events
• Assist with scheduling and staffing to ensure the restaurant is positioned for success
• Monitor sales, labor, food cost, beverage cost, comps, voids, and other key operating metrics
• Help manage inventory, ordering, pars, waste, and cost controls
• Ensure proper cash-handling and POS procedures
• Assist with recruiting, interviewing, onboarding, and training
• Maintain company policies, safety procedures, and responsible alcohol-service standards
• Handle guest concerns quickly, professionally, and with genuine hospitality
• Help execute game days, DJs, concerts, large parties, private events, and special events
• Identify opportunities to increase sales and improve profitability
• Work closely with the General Manager and leadership team to continuously improve the business
• Lead by example every single shift

WHY JOIN US?

We believe great hospitality starts with great people—and great people should be rewarded.

• Competitive compensation
• Compensation will be discussed during the interview and based on experience and qualifications
• Bonus opportunities
• Great benefits
• Health, dental, and vision benefits
• Paid time off
• Employee food and entertainment perks
• Career growth and advancement opportunities
• Positive, high-energy, team-focused work environment
• Opportunity to grow into a General Manager or other leadership position as our company expands

GROW WITH LEGACY HOSPITALITY PARTNERS

This isn't just another management position. It’s an opportunity to become part of a growing hospitality organization with multiple concepts and real opportunities for advancement.

Our growing portfolio includes:

• Shorty’s North Shore
• Shorty’s Waterfront – West Homestead
• SugarBird
• North Plaza
• HighBall
• Palm Palm
• Ritual House

As our company continues to grow, we’re looking for talented hospitality leaders who want to build their careers and grow with us.

LOVE HOSPITALITY? YOU’LL FIT RIGHT IN!

If you love PEOPLE, great food, busy restaurants, packed bars, amazing music, sports, entertainment, and creating experiences guests remember, we want to hear from you.

We’re looking for an Assistant General Manager who understands that great hospitality and great business go hand in hand—someone who can develop people, take care of guests, control costs, drive sales, and bring positive energy to the building every day.

If you thrive on packed game days, concerts, DJs, special events, and high-volume operations, Shorty’s North Shore could be the perfect place for you.

Shorty’s is proudly part of Legacy Hospitality Partners.