Restaurant Manager at Shorty's Waterfront

Ritual House; Pittsburgh (Allegheny County); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Health insurance

Bonus based on performance

Job summary

Shorty’s Waterfront in West Homestead, PA is seeking an experienced Floor Manager to lead the Front of House team in a high-energy, sports-oriented setting. You’ll drive service standards, coach servers, bartenders, hosts, and support staff, and ensure opening through closing shifts run smoothly.

We value hands-on leaders who thrive on guest interaction, manage labor during busy periods, and create memorable experiences for guests attending game days and events.

Qualifications

• 3+ years in restaurant, bar, hospitality, or leadership roles.
• Experience in restaurant management or floor leadership.
• Hands-on leader who loves being on the floor with people.
• Experience leading servers, bartenders, hosts, bussers, and support staff.
• Strong understanding of guest service, operations, labor management, and sales.
• Thrives in a high-volume, fast-paced environment.
• Strong business acumen and problem-solving skills.
• Calm, organized, and effective during busy shifts.
• A leader who can motivate, coach, develop, and hold a team accountable.
• Passion for hospitality and creating memorable guest experiences.
• Positive energy, professional presence, and great energy.
• Willingness to work nights, weekends, holidays, game days, and events.
• Must be 21+

Responsibilities

• Lead FOH team with a positive, energetic culture.
• Run shifts from opening to closing.
• Be visible on the floor, engaging with guests.
• Coach, train, develop, motivate, and retain staff.
• Lead servers, bartenders, hosts, bussers, and support staff.
• Deliver outstanding hospitality through guest interaction and table touches.
• Resolve guest concerns quickly and professionally.
• Manage labor based on business volume.
• Monitor service standards, ticket times, cleanliness, and guest experience.
• Ensure opening/closing side work, cash handling, and void procedures.
• Assist with hiring and onboarding new team members.
• Help execute game days, DJs, events, and large parties.
• Drive sales through service and floor presence.
• Work with culinary and management teams for seamless guest experiences.
• Maintain a clean, safe, welcoming restaurant.
• Lead by example every shift.

Skills

Leadership

FOH Management

Guest Service

Staff Training

Labor Management

High-Volume Experience

Coaching & Mentoring

On-Floor Leadership

Job description

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Health insurance
• Bonus based on performance

Floor Manager – Full Time

Shorty’s Waterfront | West Homestead, PA
Full-Time | Salaried Management Position

JOIN THE ENERGY. LEAD THE FLOOR. GROW WITH US.

Shorty’s Waterfront is looking for an experienced, energetic, and hospitality-driven Floor Manager to join our management team!

If you LOVE people, great energy, amazing food, music, sports, and creating memorable guest experiences, this could be the opportunity for you.

Shorty’s isn’t just a restaurant and bar—it’s an experience. We bring together great food, cold drinks, sports, entertainment, family, friends, and FUN in a high-energy, fast-paced environment.

With 30+ TVs, DJs on game days, special events, large parties, and an exciting atmosphere, there’s always something happening at Shorty’s. We’re also just minutes from Pittsburgh’s major stadiums, making game days some of our biggest and most exciting shifts!

As our Floor Manager, you’ll be right in the middle of the action—leading your team, connecting with guests, driving service standards, and making sure every shift delivers the experience our guests expect.

WHAT WE’RE LOOKING FOR

• 3+ years of restaurant, bar, hospitality, or leadership experience
• Previous restaurant management, floor management, or comparable FOH leadership experience
• A hands‑on leader who LOVES being on the floor and working with people
• Experience leading servers, bartenders, hosts, bussers, and support staff
• Strong understanding of guest service, restaurant operations, labor management, and sales
• Ability to thrive in a high-volume, fast-paced environment
• Strong business acumen and problem‑solving skills
• Ability to remain calm, organized, and effective during high-volume shifts
• A leader who can motivate, coach, develop, and hold a team accountable
• Passion for hospitality and creating memorable guest experiences
• Positive attitude, professional presence, and GREAT energy
• Ability to work nights, weekends, holidays, game days, and special events
• Must be 21+

WHAT YOU’LL DO

• Lead our FOH team and create a positive, energetic, and accountable culture
• Run successful shifts from opening through closing
• Be visible and engaged with your team and guests—we lead from the floor, not the office
• Coach, train, develop, motivate, and retain great team members
• Lead servers, bartenders, hosts, bussers, and support staff
• Deliver outstanding hospitality through consistent guest interaction and table touches
• Resolve guest concerns quickly, professionally, and with hospitality
• Manage labor throughout each shift based on business volume
• Monitor service standards, ticket times, cleanliness, and overall guest experience
• Ensure opening, closing, side work, cash-handling, comp, and void procedures are followed
• Assist with hiring, onboarding, and training new team members
• Help execute game days, DJs, entertainment, large parties, and special events
• Drive sales through great service, team engagement, and strong floor presence
• Work closely with our culinary and management teams to create a seamless guest experience
• Maintain a clean, safe, organized, and welcoming restaurant
• LEAD BY EXAMPLE every single shift

WHY JOIN US?

We believe great hospitality starts with great people—and great people should be rewarded.

• Competitive pay
• Great benefits
• Bonus opportunities
• Health, dental, and vision benefits
• Paid time off
• Employee food and entertainment perks
• Career growth and advancement opportunities
• High-energy, team-focused work environment
• Opportunity to grow with an expanding hospitality company

GROW WITH LEGACY HOSPITALITY PARTNERS

This is more than an opportunity to join Shorty’s. It’s an opportunity to become part of a growing hospitality organization with multiple concepts and opportunities for advancement.

Our growing portfolio includes:

• Shorty’s Waterfront – West Homestead
• Shorty’s North Shore
• SugarBird
• North Plaza
• HighBall
• Palm Palm
• Ritual House

As we continue to grow, we’re looking for talented hospitality leaders who want to grow with us.

LOVE HOSPITALITY? YOU’LL FIT RIGHT IN.

If you love PEOPLE, great energy, good food, amazing music, sports, entertainment, and creating experiences that guests remember, we want to hear from you.

We’re looking for leaders who bring energy to the building, take care of their team, connect with guests, and genuinely LOVE the hospitality business.

Come join our team, bring your personality, and grow your career with us!

Cmpe

Shorty’s is proudly part of Legacy Hospitality Partners.