Assistant General Manager

Laundry Capital Co. LLC; New York (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Healthcare benefits

Employee discount program

Professional development

Job summary

Laundry Capital Co. LLC seeks an Assistant General Manager at one of our Jamaica, NY locations.

The AGM partners with the GM to drive customer satisfaction and operational excellence, supervising wash, dry, and fold services, promoting products, and maintaining a welcoming store environment so the team delivers top-notch service daily. The role emphasizes leadership, cost-conscious operations, and a hands-on approach to maintenance and staff development, with opportunities for growth in a

Qualifications

• 2+ years in retail, service, sales, or operations management.
• Strong business acumen: budget, revenue, and cost controls are a plus.
• Hands-on maintenance and operations readiness.
• Excellent communication to motivate teams and serve customers.
• Flexible schedule; ability to work evenings and weekends.
• Bilingual is a plus but not required.

Responsibilities

• Deliver outstanding customer service and ensure a seamless, hassle-free experience.
• Maintain store excellence by keeping the store clean, safe, and operating at peak efficiency.
• Staff supervision—oversee and support staff during shifts, ensuring adherence to policies.
• Inventory management—stay ahead of supply needs and keep shelves stocked.
• Operational support—assist in day-to-day laundromat management to stay fully operational.

Skills

Leadership

Communication

Sales

Bilingual

Job description

131-01 101 AveJamaica, NY 11419

Pay Range:

$19.00/hour

Join Our Success Story: As an Assistant General Manager at one ofour Locations

Job Title: Assistant General Manager

Employment Type: Full-Time

Who we are:

Step into the future of laundry services! As America’s largest retail laundromat operator, we’re not just doing laundry - we’re changing an industry. We’ve built over 250 locations since 1996, pioneering the “super store” concept. Our 4,000+ sq ft facilities feature cutting-edge equipment, ample seating, and a customer-first approach that is setting industry standards.

What We Offer:

Competitive Pay & Earnings Potential:

• Competitive hourly rate.
• Sales-Based Bonus Program.
• Earn Tips from customers as a recognition of exceptional service!

Work-Life Balance & Benefits:

• Health Care Coverage Option – Comprehensive medical benefits
• Employee Discount Program – Specialperksand savings.

Additional Perks:

• Professional Development & Growth – Advance with a fast-growing company.

Your Role as an Assistant General Manager:

As the AGM at our store, you’ll partner with the General Manager to drive exceptional customer experiences and operational excellence. In this leadership role, you’ll manage wash, dry, and fold services while maintaining pristine store conditions, promoting laundry products, and fostering a welcoming environment. We seek detail-oriented leaders who excel at providing quality service, building community connections, and ensuring smooth daily operations. Join our team to develop your leadership skills while making a positive local impact through exceptional laundry services.

Your Key Responsibilities:

• Deliver Outstanding Customer Service – Be the face ofensurea seamless, hassle-free experience.
• Maintain Store Excellence – Keep the store clean, safe, and operating at peak efficiency.
• Staff Supervision - Oversee and support staff during shifts, providing guidance and ensuring adherence to company policies and procedures.
• Inventory Management: Stay ahead of supply needs, from detergent to cleaning supplies, keeping our shelves stocked and our stores clean.
• Operational Support: Assistin the day-to-day management of the laundromat, ensuring the facility is clean, organized, and fully operationalat all times.

Who We’re Looking For:

• Proven Leadership Experience – 2+ years in retail, service, sales, or operational management.
• Strong Business Acumen – Experience managing budgets, driving revenue, and controlling costs a plus.
• Maintenance Skills – You are committed to rolling your sleeves up to be hands on and committed to operations and maintenance needs.
• Excellent Communication Skills – You know how to motivate teams and serve customers.
• Strong Sales Mindset – experience working in retail.
• Physically Capable – Able to stand for long periods andlift upto 35 lbs.
• Flexible Schedule–Theability to work evenings and weekends as needed.
• Bilingual : Aplus, butnotrequired.

Ability to Commute:

Job Type: Full-time

Work Location: In person