Assistant General Manager

SPENGA Santa Cruz; Oro Valley (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Free instructor training

Free employee membership

SPENGA Crew discounts

Insurance

PTO

401(k)

Job summary

SPENGA Santa Cruz is seeking an Assistant Manager to closely support the GM in running the studio. You will oversee front desk, sales, fitness training, and overall operations, ensuring books are maintained and SPENGA branding is promoted within the community.

The role emphasizes staff leadership, sales performance, customer service excellence, and active participation in events and partnerships to grow memberships and engagement.

Qualifications

• Proven leadership experience in a service business.
• Experience in sales within fitness or premium services preferred.
• Excellent communication and interpersonal skills.
• Ability to manage operations and staff scheduling.

Responsibilities

• Manage and exceed sales and retention expectations.
• Oversee day-to-day operations including supplies, payroll, scheduling, and cleanliness.
• Lead, train, motivate, and manage staff to represent SPENGA.
• Sell memberships and retail.
• Retain and increase client participation.
• Submit accurate and timely reports.
• Plan and promote events through community outreach and partnerships.
• Promote SPENGA culture as an ambassador.

Skills

Management

Staff development

Sales experience

Willingness to learn

Positive attitude

Motivation & drive

Customer service

Job description

Position Summary:

The assistant manager directly assist the GM and to ensure the studio follows set procedure to help the success of the studio. The job reports directly to the GM and provides assistance as needed to all aspect of the studio from front desk, sales, fitness training and customer service. The job encompasses everything involved in running the day-to-day operations of the SPENGA studio, from maintaining the books to the development and promotion of the SPENGA brand.

Qualifications:

• Strong management and leadership abilities
• Ability to create a successful environment for staff and clients
• Previous sales experience required; fitness industry or high-ends goods & services preferred
• Willingness to learn. Candidates must be able to adapt to our exciting new fitness philosophy
• Contagious upbeat personality
• Motivation and drive
• Excellent customer service and sales skills

Job Requirements:

• Manage and exceed sales and retention expectations
• Manage all operational aspects of the business including but not limited to: ordering supplies, equipment maintenance, payroll, scheduling, cleanliness
• Lead, train, motivate, and manage all staff to represent SPENGA
• Sell memberships and retail
• Retain and increase client participation
• Submit accurate and timely reports
• Plan and promote entertaining and productive events through community outreach and business partnerships
• As a SPENGA ambassador, managers will promote, sell, and add to the SPENGA culture in and out of the studio

SPENGA is an exciting, rapidly growing company, with the goal of bringing the Best. Workout. Ever. to every neighborhood. SPENGA stands for spin + strength + yoga, and we combine all 3 into one 60-minute workout. With 50+ studios running and 250+ territories sold, we are continuously building our teams of instructors, salespeople, managers, and operators, to prepare for expansion. In-depth training is provided through our LMS, along with live training with the corporate team. At SPENGA, our members come for the workout and stay for the community. And the strength of our community starts with our SPENGA teams.

Free instructor training to become SPENGA certified

Free employee membership

SPENGA Crew discounts with various fitness organizations (NASM, Mad Dogg, YogaFit)

Additional benefits such as insurance, PTO, 401(k), etc vary by studio.

SPENGA offers a great workplace environment. Between myself and the other manager we can trade shifts between daytime or morning. Information is easily communicated between both parties and the corporate office. Friendly members and fantastic instructors as well.