Assistant General Manager

SPENGA; Oro Valley (AZ); On-site; USD 42,000 - 65,000; Full time

Job summary

SPENGA is seeking an Assistant General Manager (AGM) to support the General Manager and lead daily studio operations. You will handle front desk duties, fitness training, customer service and sales, ensuring the studio’s success and SPENGA brand promotion.

You will oversee sales, member retention, staff leadership, and event planning while maintaining high service standards across the team.

Qualifications

• Prefer fitness background.
• Strong verbal and written communication skills.
• Strong management and leadership abilities.
• Ability to create a successful environment for staff and clients.
• Previous sales experience required; fitness industry or high-ends goods & services preferred.
• Willingness to learn and adapt to SPENGA’s fitness philosophy.
• Contagious upbeat personality.
• Motivation and drive.
• Excellent customer service and sales skills.

Responsibilities

• Manage and exceed sales and retention expectations.
• Manage all operational aspects of the business including ordering supplies, equipment maintenance, payroll, scheduling, cleanliness.
• Be able to conduct fitness class as needed.
• Lead, train, motivate, and manage all staff to represent SPENGA.
• Sell memberships and retail.
• Retain and increase client participation.
• Submit accurate and timely reports.
• Plan and promote entertaining and productive events through community outreach and business partnerships.
• As a SPENGA ambassador, assist in promoting, selling, and adding to the SPENGA culture in and out of the studio.

Skills

Fitness background

Strong communication

Management & leadership

Sales experience

Customer service

Job description

Position Summary

The Assistant General Manager (AGM) supports the General Manager and reports directly to the GM. The AGM assists in all aspects of running the studio according to all procedures. The AGM can provide assistance in duties such as the front desk job, fitness training, customer service and sales. The AGM is responsible for the success of the studio along with the entire team. The job encompasses everything involved in running the day-to-day operations of the SPENGA studio including promotion of the SPENGA brand.

Position Summary

The Assistant General Manager (AGM) supports the General Manager and reports directly to the GM. The AGM assists in all aspects of running the studio according to all procedures. The AGM can provide assistance in duties such as the front desk job, fitness training, customer service and sales. The AGM is responsible for the success of the studio along with the entire team. The job encompasses everything involved in running the day-to-day operations of the SPENGA studio including promotion of the SPENGA brand.

Qualifications

• Prefer fitness background
• Strong verbal and written communication skills
• Strong management and leadership abilities
• Ability to create a successful environment for staff and clients
• Previous sales experience required; fitness industry or high-ends goods & services preferred
• Willingness to learn. Candidates must be able to adapt to our exciting new fitness philosophy
• Contagious upbeat personality
• Motivation and drive
• Excellent customer service and sales skills

Job Requirements

• Manage and exceed sales and retention expectations
• Manage all operational aspects of the business including but not limited to: ordering supplies, equipment maintenance, payroll, scheduling, cleanliness
• Be able to conduct fitness class as needed
• Lead, train, motivate, and manage all staff to represent SPENGA
• Sell memberships and retail
• Retain and increase client participation
• Submit accurate and timely reports
• Plan and promote entertaining and productive events through community outreach and business partnerships
• As a SPENGA ambassador, assistant managers will promote, sell, and add to the SPENGA culture in and out of the studio

SPENGA is an exciting, rapidly growing company, with the goal of bringing the Best. Workout. Ever. to every neighborhood. SPENGA stands for spin + strength + yoga, and we combine all 3 into one 60-minute workout. With 50+ studios running and 250+ territories sold, we are continuously building our teams of instructors, salespeople, managers, and operators, to prepare for expansion. In-depth training is provided through our LMS, along with live training with the corporate team. At SPENGA, our members come for the workout and stay for the community. And the strength of our community starts with our SPENGA teams.