ASSISTANT GENERAL MANAGER

Good Food Jobs; New York (NY); On-site; USD 66,000 - 70,000; Full time

Benefits offered by this job

Real work-life balance - daytime hours

Medical, dental, and vision benefits

PTO starting at 10 days

401k with company match

Life insurance

Commuter benefits

Pet insurance

Team member discounts at all our brand

Job summary

Convive Brands’ Le Pain Quotidien concept in New York, NY is seeking an Assistant General Manager. You will partner with the General Manager to lead the guest experience, develop the team, and drive restaurant performance with a focus on service and culture.

This salaried role emphasizes coaching, staffing, and operational excellence, with opportunities to grow across Convive Brands concepts and deliver consistent guest satisfaction.

Qualifications

• Minimum 2 years of restaurant leadership experience in a comparable concept.
• Ability to lead with energy, empathy, and vision.
• Strong culture-building skills to motivate the team.
• Proven guest-service focus and operational excellence.
• Experience with P&L, forecasting, inventory, and COGs.

Responsibilities

• Lead from the floor, coaching team members and connecting with guests during service.
• Resolve guest concerns with empathy and urgency, building loyalty.
• Partner with the GM to recruit, interview, hire, and retain a high-performing team.
• Support in optimizing labor deployment to balance service quality with budget goals.
• Lead Front of House to ensure smooth opening, mid-shift, and closing execution.
• Oversee food safety protocols and checklists to safeguard quality.
• Manage food costs and inventory; address waste and variances aggressively.

Skills

Restaurant leadership

Hospitality

People management

Training & development

Communication

Job description

Assistant General Manager

Le Pain Quotidien +1 more

Location New York, NY

Job type Full-Time

Company Description

Be home in time for dinner!

At Le Pain Quotidien, we believe exceptional hospitality starts with purpose, in our ingredients, our standards, and how we care for people. When you join LPQ, you become part of a 35-year-old beloved brand built on warmth, community, and connection.

From the bread we bake to the experiences we create, we take pride in doing things the right way, every day. Regular guests become familiar faces, teammates support one another, and every shift feels purposeful.

We also offer something different from many restaurant environments: a more predictable schedule, a sustainable pace, and the ability to build a career without sacrificing your life outside of work.

As part of Convive Brands, you’ll have opportunities to grow your career across a portfolio of restaurant concepts, including California Pizza Kitchen and Little Beet.

At LPQ, you’re not just joining a restaurant, you’re joining a place where you can develop your skills and career, take pride in your work, and be part of building a strong community.

Job Description

About the Role:

As Assistant General Manager, you'll partner with the General Manager to lead the guest experience, develop the team, and drive restaurant performance. From hiring and developing a high-performing team to maintaining top-notch food and service standards, you’ll have the opportunity to shape a restaurant culture that keeps both employees and guests coming back. This role is designed for hospitality leaders who are ready to expand their impact and prepare for future General Manager opportunities.

You Will

• Lead from the floor, spending quality time coaching team members, connecting with guests, and ensuring exceptional hospitality during service
• Resolve guest concerns with empathy and urgency, turning challenges into opportunities to build loyalty and trust
• Partner with the GM to recruit, interview, hire, and retain a high-performing team.
• Support in optimizing labor deployment to balance great service with budget goals.
• Lead and inspire the Front of House team, ensuring seamless opening, mid-shift, and closing execution.
• Safeguard quality by overseeing all food safety protocols and checklists.
• Manage food costs and inventory; inputs/reconciles orders and aggressively troubleshoots waste and variances.
• Shares P&L accountability, driving profitability via accurate forecasting and proactive labor deployment.

You Have

• Minimum 2 years of Restaurant Leadership experience in a comparable restaurant or hospitality concept
• A passion for hospitality and a proven ability to lead a team with energy, empathy, and vision
• Talent for building culture; creating an environment where team members feel valued, motivated, and inspired to deliver results every day
• An ability to forge meaningful connections, both inside the restaurant with your team and the guests, and out in the community to boost brand presence and drive sales
• Strong operational instincts and a track record of driving results while maintaining high standards in service, food quality, and guest satisfaction.
• An ability to balance the day-to-day with long-term goals, empowering your team to grow and thrive
• Previous exposure to P&L, forecasting, inventory, and COGs
• Must be able to stand for prolonged periods and lift and carry items weighing up to 50 lbs
• Proficiency in Spanish, French, and/or Arabic a plus

The annualized salary range for this position (plus a bonus), is: $66,300-$70,000

Perks And Benefits

• Real work-life balance - daytime hours
• Medical, dental, and vision benefits
• PTO starting at 10 days
• 401k with company match
• Life insurance
• Commuter benefits
• Pet insurance
• Team member discounts at all our brands

Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.

Compensation

this position is: salaried, varies DOE, $66,300.00 - $70,000.00