Assistant General Manager

Fairfield Inn & Suites; Marion (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Prominence Hospitality Group is seeking an Assistant General Manager for the Fairfield Inn & Suites Marion, IL. You will lead daily operations, uphold service standards, and mentor a diverse team to deliver exceptional guest experiences.

This role emphasizes financial stewardship, P&L awareness, and operational excellence while maintaining a welcoming, inclusive culture and ensuring compliance with hotel policies.

Qualifications

• Minimum 3 years in a supervisory role in hospitality.
• Strong leadership, communication, and organizational skills.
• Understanding of P&L, revenue, and management principles.
• Positive, energetic approach with inclusive leadership.

Responsibilities

• Lead & Inspire: manage day-to-day operations and service standards.
• Operational Excellence: oversee maintenance, safety, and reporting.
• Financial Stewardship: manage P&L and drive efficiency.
• Team Development: coach staff and drive performance.
• Guest Experience: maintain a strong guest-focused mindset.
• Problem Solving: address escalated guest issues promptly.

Skills

Leadership

Communication

Organizational skills

Goal setting

Staff coaching

Guest service mindset

Job description

Are you passionate about creating exceptional guest experiences and eager to advance your hospitality career? At Prominence Hospitality Group, we’re looking for a driven and detail-oriented Assistant General Manager to help lead our team to excellence!

Location: Fairfield Inn & Suites by Marriott Marion 1400 Champions Drive Marion, IL 62959

Why Choose Prominence Hospitality

• IGNITE Your Career – We invest in you with comprehensive training, career growth opportunities, and leadership development.
• Competitive Pay & Incentives – We recognize and reward your hard work and dedication.
• Work/Life Balance – Enjoy flexible schedules, time off, and generous employee discounts (your friends and family benefit too!).
• Paid Time Off – Enjoy time to rest and recharge.
• Inclusive & Empowering Culture – We celebrate diversity and encourage innovation.

What You’ll Do as Assistant General Manager

• Lead & Inspire: Manage day-to-day operations, ensuring full compliance with hotel policies, procedures, and service standards.
• Operational Excellence: Oversee property maintenance, landscaping, work areas, food and beverage, safety, and compliance; document and report to the General Manager as needed.
• Financial Stewardship: Maintain accurate financial records, understand P&L, and identify areas for operational improvement.
• Team Development: Motivate, influence, and coach staff to achieve goals, deliver exceptional service, and maintain high performance standards.
• Guest Experience: Demonstrate proven customer service skills with a strong guest-focused mentality.
• Problem Solving: Address escalated guest issues promptly to ensure satisfaction.

What You’ll Bring

• Experience: Minimum 3 years in a supervisory role, preferably in the hospitality industry.
• Skills: Strong leadership, communication, and organizational skills; ability to set goals, motivate teams, and provide performance feedback.
• Knowledge: Understanding of P&L, revenue, and management principles.
• Personality: Fun, positive, and energetic with a passion for creating a welcoming and inclusive environment.

Why This Role Matters

The Assistant General Manager plays a key role in ensuring operational excellence, financial stewardship, and exceptional guest experiences. Your leadership helps shape our property’s reputation and contributes to our success as a hospitality leader.