Assistant General Manager

CUSA, LLC; York (NE); On-site; USD 34,000 - 46,000; Full time

Job summary

Fairfield Inn & Suites York is seeking a Full-Time Assistant General Manager to lead a fast-paced, guest-focused team in York, NE. You will oversee daily operations, uphold service standards, mentor staff, and drive a high-performance culture that emphasizes problem-solving and empathy.

This role offers a competitive salary and an opportunity to shape outstanding guest experiences in a dynamic hotel environment.

Qualifications

• Hotel management experience required, ideally in a Marriott-branded property.
• Proven leadership and customer service skills are essential.
• Ability to manage daily operations and mentor staff effectively.
• Familiarity with Agilysys Stay PMS for bookings and guest interactions.

Responsibilities

• Oversee daily hotel operations and ensure exceptional guest service.
• Lead by example and mentor team members in problem-solving and empathy.
• Manage inventory, track performance metrics, and report results.
• Collaborate on strategies to enhance service during peak hours and weekends.

Skills

Leadership

Customer service

Problem solving

Communication

Staff mentoring

Tools

Agilysys Stay PMS

Job description

Are you ready to take your career to the next level? Join the brand-new Fairfield Inn & Suites as a Full-Time Assistant General Manager in York, NE where your leadership skills will shine in a dynamic, customer-focused environment. This onsite position offers the opportunity to engage directly with a diverse team and clientele, fostering innovation and excellence every day. You will play a pivotal role in shaping a high-performance culture that prioritizes problem-solving and empathy. With a competitive annual salary of $40,000, you can enjoy a fulfilling role while being part of a professional and energetic workplace.

If you are passionate about driving results and embracing challenges, this is the perfect opportunity for you to make a meaningful impact in the customer service industry. Join us and elevate your career with the Fairfield Inn & Suites York, NE.

What would you do as a Assistant General Manager

As a newly appointed Full-Time Assistant General Manager at, you will immerse yourself in a fast-paced, customer-centric environment. Your day-to-day responsibilities will include overseeing daily operations, ensuring exceptional customer service standards are met, and fostering a positive team atmosphere. You will be expected to lead by example, mentoring staff in problem-solving and empathetic interactions with customers.

Regular tasks may involve managing inventory, reporting on performance metrics, and collaborating on innovative strategies to enhance service. Your schedule will typically be mid-shift during weekdays, allowing for active participation in peak business hours, while weekends will require morning shifts to cater to our customers' needs. Be prepared to engage in a high-energy environment where your leadership can truly shine and contribute to the overall success of our team.

Requirements for this Assistant General Manager job

To excel as a Full-Time Assistant General Manager, you will need a robust set of skills and relevant experience. Prior hotel management experience is essential, ideally within the Marriott brand, as it equips you with industry-specific knowledge and customer service best practices. Familiarity with Agilysys Stay PMS, a widely used property management system, is also crucial, as it will enable you to efficiently manage bookings, track guest interactions, and streamline operations. Strong leadership and communication skills are vital for motivating your team and ensuring seamless collaboration across departments.

You should possess excellent problem-solving abilities and a customer-centric mindset to address challenges effectively and enhance guest satisfaction. Additionally, organizational skills will help you manage daily tasks and prioritize responsibilities in a fast-paced environment. Embrace your adventurous spirit, and prepare to innovate as you drive the success of our customer service initiatives.

Knowledge and skills required for the position are:

• Prior Hotel Management
• Preferably Marriott Experienced
• Agilysys Stay PMS