Assistant General Manager

Staybridge Suites ~ Great Falls; Great Falls (MT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Discounted room rates

Job summary

Staybridge Suites ~ Great Falls invites you to join our team as Assistant General Manager, shaping guest experiences and hotel performance with supportive leadership.

In this role you’ll assist the General Manager, guide daily operations, mentor staff, handle guest inquiries, and collaborate with departments to ensure smooth service. If you value teamwork and a welcoming culture, you’ll thrive here. Discounted room rates for your own travel are available.

Qualifications

• Proven leadership abilities and team motivation.
• Strong communication skills for guest and staff.
• Excellent guest-service mindset and professional demeanor.
• Proactive problem solving and adaptability.
• Collaborative approach across hotel departments.

Responsibilities

• Assist in overseeing daily hotel operations and guest satisfaction.
• Lead and inspire team members to deliver high-quality service.
• Support staffing, scheduling, and staff training.
• Handle guest inquiries and resolve issues promptly.
• Monitor performance and identify opportunities for improvement.
• Coordinate with departments to ensure seamless operations.

Skills

Leadership

Communication

Guest service

Problem solving

Team collaboration

Job description

Join Our Team as an Assistant General Manager!

Are you ready to take the next step in your career and be part of a team that feels like family? At our hotel, we believe in creating a positive, guest-focused environment where your role truly matters. Here, you’ll have the chance to grow your skills, build confidence, and work alongside supportive leaders who are invested in your success. If you’re looking for a place where your ideas and efforts are appreciated, this is it!

What You’ll Do as an Assistant General Manager

As an Assistant General Manager, you’ll play a key role in ensuring our hotel runs smoothly and guests leave with a smile. Your day-to-day responsibilities will include:

• Supporting the General Manager in overseeing daily operations to maintain a high standard of service.
• Leading and inspiring team members to deliver exceptional guest experiences.
• Assisting with staffing, scheduling, and training to ensure a well-prepared and motivated team.
• Handling guest inquiries and resolving issues promptly and professionally.
• Monitoring operational performance and identifying areas for improvement.
• Collaborating with various departments to ensure seamless operations and guest satisfaction.

What We’re Looking For

We’re seeking someone who is passionate about hospitality and thrives in a team-oriented environment. Here’s what will help you succeed in this role:

• Strong leadership and communication skills to inspire and guide your team.
• A guest-first mindset with a genuine desire to create memorable experiences.
• Problem‑solving abilities and a proactive approach to challenges.
• A willingness to learn and grow through hands‑on experience.
• Prior experience in hospitality or management is a plus, but not required — we value your enthusiasm and dedication above all else.

Why You’ll Love Working Here

At our hotel, we’re more than just a workplace — we’re a community. Here’s what makes us special:

• A warm and welcoming culture where teamwork and kindness are at the heart of everything we do.
• Opportunities to grow personally and professionally through hands‑on learning.
• A supportive environment where your ideas and contributions are valued.
• Discounted room rates for your own travel, so you can enjoy the hospitality you help create.

Ready to Join Us?

If you’re excited to be part of a team that values hard work, positivity, and genuine hospitality, we’d love to hear from you! Let’s make every day at work something to look forward to!