Assistant General Manager

DoubleTree Suites by Hilton Lexington; Lexington (KY); On-site; USD 60,000 - 78,000; Full time

Benefits offered by this job

PayActive access

PTO & Holidays

Healthcare benefits

401(k) match

Employee discounts

Flexible scheduling

Job summary

The Assistant General Manager at HVMG will help lead hotel operations while supporting the General Manager in delivering exceptional guest experiences. You will drive team performance and operational excellence across departments to ensure smooth daily operations.

This role offers a clear path to future leadership roles within HVMG's nationwide portfolio, with opportunities for growth, collaborative culture, and comprehensive benefits.

Qualifications

• Experience leading hotel operations or departments.
• Strong guest-service orientation and problem-solving.
• Ability to manage budgets and control costs.
• Excellent written and verbal communication in English.
• Willingness to work evenings, weekends, and holidays as needed.

Responsibilities

• Support the General Manager in leading hotel operations.
• Oversee daily staff operations, budgeting, and guest satisfaction.
• Report to the General Manager and collaborate with department heads.
• Identify opportunities to improve guest experiences and efficiency.

Skills

People leadership

Budget management

Guest satisfaction

Communication (English)

Flexible scheduling

Education

College degree or 2+ years hotel experience

Experience in similar role preferred

Education plus hospitality experience considered

Job description

Assistant General Manager

As an Assistant General Manager, you’ll help lead hotel operations to ensure an exceptional guest experience while supporting the General Manager in driving team performance and operational excellence. From overseeing daily staff operations to managing budgets and guest satisfaction, you’ll play a hands‑on role in the hotel’s success. This position offers a clear path to future leadership roles, including General Manager and beyond.

Key Responsibilities

• You will be the vital support for our hotel's General Manager, ensuring smooth and efficient operations and exceptional guest experiences.
• Your daily tasks will include overseeing various departments, assisting with budget management, and resolving guest issues.
• You will report to the General Manager.
• A career as an assistant general manager can lead to opportunities in various management roles within the hospitality industry, such as general manager, operations manager, or even corporate‑level positions.

Education & Experience

Hotel experience is always a plus! Applicants should have

• A college degree or at least 2 years of hotel experience
• Prior experience in a similar role is highly preferred
• A combination of education and hospitality experience will be considered

What You’ll Need to Succeed

• Eligible to work in the United States
• Ability to read, write, and communicate effectively in English
• Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
• Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
• A warm, professional demeanor that reflects HVMG’s Culture of Excellence

Why Our Associates Love HVMG

• Career growth opportunities across our nationwide portfolio
• Flexible scheduling
• Access up to 40% of your earned wages before payday with PayActive
• Paid Time Off (PTO) and Paid Holidays
• Full healthcare benefits: medical, dental, and vision
• 401(k) with guaranteed 4% match and no vesting period
• Exclusive hotel and food & beverage discounts

About HVMG

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.