Assistant General Manager

Harper Associates; Detroit (MI); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

401(k)

Employee dining and hotel discounts

Leadership training and professional开发

Job summary

Harper Associates is seeking an Assistant General Manager to lead operations of a high-volume restaurant and bar within an upscale hotel. A hands-on leader will coach teams, drive financial performance, and deliver memorable guest experiences.

Role requires 3+ years of management in restaurant or hotel settings, with upscale hospitality background. Competitive salary and performance bonus offered; opportunities for advancement within a growing organization.

Qualifications

• 3+ years of restaurant or hotel management experience at leadership level.
• Experience in upscale dining, hotels, resorts, or high-volume hospitality operations.
• Strong ability to recruit, train, motivate, and retain high-performing teams.
• Excellent leadership, communication, and problem-solving skills.
• Passion for hospitality and creating memorable guest experiences.

Responsibilities

• Assist the General Manager in leading all daily restaurant and bar operations.
• Inspire, coach, and develop front-of-house managers and hourly team members.
• Deliver an exceptional guest experience by maintaining high hospitality and service standards.
• Support hiring, onboarding, training, scheduling, and performance management.
• Partner with culinary and beverage teams for seamless execution.
• Monitor labor, food, and beverage costs while driving profitability.
• Ensure compliance with company standards, health regulations, and alcohol service.
• Resolve guest concerns with professionalism and urgency.
• Help execute special events, banquets, and hotel Food & Beverage initiatives.
• Step into the General Manager's role as needed to ensure smooth daily operations.

Skills

Leadership

Communication

Problem solving

Guest service

Team development

Hospitality knowledge

Job description

Salary: $80,000–$85,000 + Performance Bonus

Are you an experienced hospitality leader ready to take the next step in your career? We're seeking an Assistant General Manager to help lead the operations of a high-volume restaurant and bar within an upscale hotel. This is an outstanding opportunity for a dynamic leader with a passion for exceptional guest service, team development, and operational excellence.

The ideal candidate is a well-rounded Food & Beverage professional with experience managing both front-of-house operations and bar service in a fast-paced, upscale environment. If you're a hands-on leader who enjoys coaching teams, driving financial performance, and delivering memorable guest experiences, we'd love to hear from you.

What You’ll Do

• Assist the General Manager in leading all daily restaurant and bar operations.
• Inspire, coach, and develop front-of-house managers and hourly team members.
• Deliver an exceptional guest experience by maintaining the highest standards of hospitality and service.
• Support hiring, onboarding, training, scheduling, and performance management.
• Partner with the culinary and beverage teams to ensure seamless execution.
• Monitor labor, food, and beverage costs while driving profitability.
• Ensure compliance with all company standards, health regulations, and alcohol service requirements.
• Resolve guest concerns with professionalism and urgency.
• Help execute special events, banquets, and hotel Food & Beverage initiatives.
• Step into the General Manager's role as needed to ensure smooth daily operations.

What We’re Looking For

• 3+ years of restaurant or hotel management experience, including leadership at the Assistant General Manager, Restaurant Manager, or Food & Beverage Manager level.
• Strong background in upscale dining, hotels, resorts, or high-volume hospitality operations.
• Well-rounded knowledge of both restaurant and bar operations.
• Experience managing financial performance, labor, inventory, and cost controls.
• Proven ability to recruit, train, motivate, and retain high-performing teams.
• Excellent leadership, communication, and problem-solving skills.
• Passion for hospitality and creating memorable guest experiences.

What We Offer

• Competitive salary ($80-$85K)
• Performance-based bonus program
• Paid vacation and holidays
• 401(k)
• Employee dining and hotel discounts
• Leadership training and professional development
• Outstanding opportunities for advancement within a growing hospitality organization

Why Join Us?

We're committed to developing hospitality leaders who are passionate about service, operational excellence, and career growth. As our Assistant General Manager, you'll work alongside experienced leadership, help shape an outstanding guest experience, and have the opportunity to advance into senior leadership roles within our organization.

If you're ready to grow your career with a respected upscale hotel and make an immediate impact, we'd love to meet you.