Assistant General Manager

SupplyHouse.com; Farmers Branch (TX); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player in e-commerce is seeking an Assistant General Manager to lead operations at their Fulfillment Center. In this pivotal role, you will collaborate with the General Manager to inspire and develop a dynamic team while optimizing processes and resources. This position offers a unique opportunity to make a significant impact in a rapidly growing company dedicated to excellence in the plumbing, electrical, and HVAC sectors. If you are passionate about leadership and operational efficiency, this role is perfect for you, providing a platform to showcase your expertise and drive success in a supportive and engaging environment.

Benefits

401k with company match

100% company-paid medical insurance

Optional dental and vision add-ons

Life insurance

Vacation and sick days

Qualifications

• 4+ years in a high-paced operational role in warehouse or supply chain management.
• 2+ years of direct people management experience.

Responsibilities

• Oversee and support the fulfillment center operations and team.
• Conduct monthly check-ins with department managers to provide feedback.

Skills

Team Management

Workforce Planning

KPI Management

Cross-functional Team Leadership

Lean Principles

Education

Bachelor’s degree

High School Diploma/GED

Tools

RF technology

WMS

Automated Systems

Job description

SupplyHouse.com, a rapidly growing e-commerce company in the plumbing, electrical, and HVAC space, is looking for an Assistant General Manager to join our Fulfillment Center in Dallas, TX! This individual will work alongside our General Manager to oversee and support our growing team and operations. If you are looking for a fulfilling career that will allow you to inspire, motivate, and develop team members, we want to hear from you!

Job Type: Full-Time, Exempt

Location: Farmers Branch, TX (177,000 sq. ft.)

Salary: $80,000 - $100,000 (annually)

Schedule: Monday through Friday, from 8:00 a.m. - 5:00 p.m. CST

Responsibilities:

• Responsible for strategizing workforce planning with the Inbound and Outbound Manager and for determining how to distribute resources throughout each department.
• Supports the Inbound Manager, Outbound Manager, and Local Operations Lead and is responsible for ensuring that they are able to successfully execute all projects and process improvements.
• Sets parameters, develops goals, allocates resources, and establishes effective controls to achieve goals, standards, budgets, and KPI's.
• Conducts monthly check-ins with the Inbound Manager, Outbound Manager, and Local Operations Lead in order to establish rapport, provide feedback, and ensure they are feeling positive about their departments, team leads, and processes.
• Works with the General Manager to immediately address all personnel and performance related incidents that arise.
• Supports and coaches the Inbound/Outbound Managers through employee incidents (as needed).
• Directly oversees the Inbound Manager, Outbound Manager, and Local Operations Leads in searching for improvement opportunities using Lean principles.

Requirements:

• Bachelor’s degree and at least 4 years of experience in a high-paced operational role including, but not limited to, warehouse, distribution center, fulfillment center, or supply chain management OR a High School Diploma/GED and at least 7 years of experience in a high-paced operational role including, but not limited to, warehouse, distribution center, fulfillment center, or supply chain management.
• At least 2 years of experience directly managing people including hiring, developing, motivating, and directing people as they work.
• Experience owning quality and efficiency KPI's and scheduling a large workforce.
• Experience leading and facilitating cross-functional teams.
• Experience building and maintaining cross-functional working relationships.
• Experience managing cost performance and DC/FC execution.
• Able to lead by example and maintain professional standards in the workplace.

Preferred Qualifications:

• Business degree in Logistics or Industrial/Engineering.
• At least 2 years of experience working with automated systems (RF technology, WMS, Conveyor, and Sortation).
• At least 1 year of Lean experience in a Manufacturing or Logistics environment.
• At least 2 years of experience planning, developing, and managing departmental expense and capital budgets.

Why work with us:

• We have awesome benefits – We offer 401k with company match, 100% company-paid medical insurance, optional dental and vision add-ons, life insurance, vacation, and sick days.
• We give back – We live and breathe our core value, generosity, by giving back to our local communities and to the heating, plumbing, and HVAC trades. We host donation drives, encourage our team members to nominate organizations, and donate to support the trades.
• We stay engaged – We maintain our company culture through promoting various on-site activities and annual in-person events. Look out for our End of Year Celebration, Summer Picnic, Core Values Celebrations, Employee Appreciation Day, and more!
• We listen – We value hearing from our employees. Everyone at SupplyHouse has a voice and we encourage that they use it! We actively elicit feedback through our regular 1:1 check-ins and company-wide ideas form. We incorporate suggestions to ensure our team enjoys coming to work every day.
• We support growth – We promote continuous learning and development through our on-the-job trainings, educational workshops, DEI initiatives, internal mobility opportunities, and professional development expense reimbursement program.

SupplyHouse.com strongly values inclusion and encourages individuals of all backgrounds and experiences to apply for this position.

Check us out! https://www.supplyhouse.com/our-company

We are committed to providing a safe and secure work environment for our employees, customers, and partners. As part of this commitment, we conduct thorough background checks on all potential employees as part of our hiring process. Please note that the background check will be conducted in accordance with applicable laws and regulations.

Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.

All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain such as @gmail.com, @hotmail.com, etc.