Commercial Relationship Team Administrator

Regions Bank; McKinney (TX); On-site; USD 63,000 - 86,000; Full time

Job summary

Regions Bank is seeking a Commercial Relationship Team Administrator to lead and support Commercial Relationship Specialists. This role involves managing loan processes, team development, and ensuring compliance with bank policies. The ideal candidate will have a strong background in commercial banking and leadership skills to enhance customer service quality.

Benefits

Health Insurance

401K

Paid Time Off

Qualifications

• 5 years experience in Commercial Banking.

Responsibilities

• Lead Commercial Relationship Specialists and provide sales support.
• Manage loan maturity process and oversee complaint database.
• Facilitate onboarding for new team members.

Education

High School education or GED

Job description

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career — a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to safeguarding and protecting the private and personally identifiable information you submit. The information will be collected and reviewed by associates, consultants, and vendors of Regions to evaluate your qualifications and experience for job opportunities. It will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. This information will be stored in accordance with regulatory requirements and Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

The Commercial Relationship Team Administrator will lead the area's Commercial Relationship Specialists and provide high-level sales support to Commercial Banking teams to ensure quality customer service. The RTA typically will manage three or more Commercial Relationship Specialists and may also have direct management responsibility for other support associates. The RTA also will service clients directly as needed.

Primary Responsibilities:

1. Provide leadership, support, and coaching to Commercial Relationship Specialists, including facilitating regular team meetings and coaching sessions for associate development.

2. Perform general management duties, exercising usual authority concerning staffing, performance appraisals, promotions, and terminations.

3. Manage overall loan maturity process for the team, ensuring CRS/RM teams are proactively working ahead on processing renewals.

4. Manage loan pipeline in paralending stages and act as liaison for the team when working with Credit Products paralending departments.

5. Lead the Relationship Team as the primary resource for OneView system information, usage, and training.

6. Oversee or submit Officer Code Changes when needed on behalf of the team, including portfolio transfers.

7. Collaborate with Management and Relationship Managers to understand client needs and identify ways to improve servicing.

8. Manage complaint database on behalf of the team, including working directly with clients for resolution on escalated issues.

9. Coordinate weekly team meetings with Commercial Banking Leaders.

10. Assist the team with resolving complex or escalated issues.

11. Facilitate onboarding for new Commercial Banking team members.

12. Compile and distribute management reports such as the Area 360 Report, Weekly Sales Report, OneView Pipeline, Ticklers, Maturities, Past Due, and Exception Reports.

13. Ensure team compliance with all bank policies, procedures, and internal audits.

14. Lead department projects or initiatives to ensure timely completion.

15. Approve and manage department expenses such as office supplies and accounts payable requests.

16. Support Commercial Banking Leaders with administrative duties such as travel, expenses, ad hoc reporting, org chart updates, and other tasks as assigned.

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements:

1. High School education or GED

2. 5 years experience in Commercial Banking

Preferences:

• College degree or technical school certification

Position Type:

Full time

Compensation Details:

Pay ranges are job-specific and provided as a point-of-market reference. Factors like experience, skills, contribution, and performance influence pay. The target salary range for this position is:

• Minimum: $63,833.39 USD

• Median: $85,806.00 USD

Incentive pay plans and benefits are also offered, including health insurance, 401K, paid time off, and others. Benefits may change at any time, and more details can be found on the provided link.

Location Details:

Dallas Uptown, Dallas, Texas

Bring Your Whole Self to Work:

We promote an inclusive environment that values diversity and promotes a workplace where everyone can thrive.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans

Job applications are accepted electronically through our career site for at least five business days from posting. Positions may remain open longer based on business needs.