Assistant General Manager

Lensa; Harrisburg (IL); Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Customer Engagement Specialist to work from home. This exciting role involves inspiring and engaging customers while leading a team to deliver exceptional service. You will play a crucial part in creating a 5-star customer experience by following brand standards and fostering a supportive team environment. If you are passionate about customer service and thrive in a collaborative setting, this opportunity is perfect for you. Join a dynamic team that values your contributions and helps you grow in your career while making a significant impact on the customer journey.

Qualifications

• Ability to inspire and engage customers and team members.
• Strong communication skills and team leadership experience.

Responsibilities

• Follow brand standards to deliver an amazing customer experience.
• Train, coach, and recognize your team for success.

Skills

Customer Engagement

Team Leadership

Communication Skills

Problem Solving

Education

High School Diploma

Bachelor's Degree

Job description

FT Customer Engagement Specialist - Work From Home

Headway

LP (Virtual)

Johnston City, IL

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GL: AO

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At Taco Bell, we're hungry for Mas. Mas Heart, Mas Flavor and Mas Value. If you want Mas in your life read on!

Think About it...

1. Do you know how to inspire and engage? Do you make others smile easily?
2. When you say thank you do you mean it?
3. Are you a foodie? Do you know what it takes to make awesome food?
4. Do you love your team like you love your family?
5. Do you know what it means to create a 5 star customer experience?
6. Do you take your work seriously but not yourself?
7. Are you a proud mama or papa when your team achieves success? If no, your career aspiration with Taco Bell has died here.

The success of your day, week, month, and year is ultimately in your hands. Success means following the brand standards, training, coaching and recognizing your team to deliver an amazing customer experience. You achieve results through your team. When they succeed, you succeed. The customer experience should never exceed the Team Member's experience. The experience is your hands.

No Brainers...

1. Inspire and engage customers and Team Members alike
2. Treat others