Assistant General Manager

Maple Hospitality Group; Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Maple Hospitality Group in Dallas is seeking an experienced restaurant manager to lead high‑volume, upscale service. You’ll work closely with the GM to drive guest satisfaction, manage floor managers, and supervise operations across a dynamic dining program.

Ideal candidates bring 3+ years of managerial hospitality experience, strong leadership, and a track record with P&L and cost controls. Join a team focused on generosity, excellence, fun and continuous improvement.

Qualifications

• 3 years of managerial experience in a high-volume upscale restaurant/hospitality.
• Strong leadership to manage FOH staff and floor managers.
• Ability to analyze P&L/COGS and work with finance to meet goals.

Responsibilities

• Resolve customer or employee complaints effectively.
• Assist GM in achieving company goals and taking on assigned tasks.
• Manage and develop Floor Managers and participate in weekly meetings.
• Audit menu items to ensure food quality and 100% customer satisfaction.
• Maintain sanitation, safety, and regulatory compliance in the dining area.
• Adjust environment, music, lighting, and temperature for atmosphere.
• Monitor competition and industry trends; build professional networks.
• Oversee purchasing, inventory, supplier contracts, and cost variances.
• Recruit and train staff; ensure alignment with company culture.
• Review expenditures with accounting to stay within budget.

Skills

Restaurant management

Team leadership

Guest relations

Strategic planning

Communication

Education

Bachelor’s degree or equivalent

Job description

JoinMaple Hospitality Group, where culinary excellence meets unparalleled service. Led by renowned restaurateur Jim Lasky andtwo-Michelin-starred Chef Danny Grant, known for his innovative approach to fine dining, we're building a team of passionate food lovers dedicated to creatingiconic destinations.

We believe success hinges onimpeccable food, world-class service, and one-of-a-kind dining experiences. As we expand across Chicago, Scottsdale, Dallas, Santa Barbara, Miami, Boston, and New York you'll find endless opportunities for growth, travel, and continuing education.

Our culture is built on four core principles:

Generosity:Always give more, exceed expectations.

Excellence:Deliver exceptional work with unmatched expertise.

Fun:Love what you do, laugh often, and enjoy the journey.

Fail Fast:Learn from mistakes, adapt, and keep improving.

What You Will Do

• Resolve any customer or employee complaint
• Assist GM in accomplishing company goals by accepting GM to assigned tasks, stepping up to take on new and different requests by GM, and exploring opportunities to add value to the position
• Manage and develop Floor Managers
• Prepared to participate in weekly Manager and Executive meetings
• Guarantee food quality and 100% customer satisfaction by auditing menu items and delivering exceptional customer service
• Maintain a safe, secure, and healthy working environment by establishing and enforcing sanitation standards and procedures, complying with health and legal regulations, and maintaining security systems
• Responsible for adjusting the environment, music, lighting, and temperature as needed to maintain the appropriate atmosphere
• Keep up to date on the competition and grow industry knowledge by tracking emerging trends in the restaurant industry, establishing personal networks, and being updated on press publications and articles
• Assist GM in overseeing the managers in their control of purchase and inventory, negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, analyzing variances, and taking corrective actions
• Recruit exceptional staff members and ensure they’re properly trained to execute their job duties above expectations, making sure they understand the company culture
• Assist GM to review and monitor, with accounting personnel, expenditures to ensure that they conform to budget limitations and work to improve performance

Who We Are Looking For

• 3 years of managerial experience in a high volume, upscale restaurant/hospitality establishment
• Warm, hospitable personality who is guest focused; ability to identify and build relationships with important investors and VIP clients
• Experience with P&L and COGS and history of interaction with accounting personnel
• Collaboration with Finance department to set and maintain proper financial goals
• Excellent leadership skills in staffing, managing, and leading FOH staff members and Managers
• Ability to think on your feet and make important decisions with minimal supervision
• Must be able to effectively communicate and relay information to staff and the GM
• Polished professional who takes pride in their appearance
• Ability to maintain composure and stay organized in a fast-paced, high-volume working environment
• Adaptive and flexible to changing software technologies and operations processes

JoinMaple Hospitality Group, where culinary excellence meets unparalleled service. Led by renowned restaurateur Jim Lasky andtwo-Michelin-starred Chef Danny Grant, known for his innovative approach to fine dining, we're building a team of passionate food lovers dedicated to creatingiconic destinations.

We believe success hinges onimpeccable food, world-class service, and one-of-a-kind dining experiences. As we expand across Chicago, Scottsdale, Dallas, Santa Barbara, Miami, Boston, and New York you'll find endless opportunities for growth, travel, and continuing education.

Our culture is built on four core principles:

• Generosity:Always give more, exceed expectations.

• Excellence:Deliver exceptional work with unmatched expertise.

• Fun:Love what you do, laugh often, and enjoy the journey.

• Fail Fast:Learn from mistakes, adapt, and keep improving.

What You Will Do

• Resolve any customer or employee complaint
• Assist GM in accomplishing company goals by accepting GM to assigned tasks, stepping up to take on new and different requests by GM, and exploring opportunities to add value to the position
• Manage and develop Floor Managers
• Prepared to participate in weekly Manager and Executive meetings
• Guarantee food quality and 100% customer satisfaction by auditing menu items and delivering exceptional customer service
• Maintain a safe, secure, and healthy working environment by establishing and enforcing sanitation standards and procedures, complying with health and legal regulations, and maintaining security systems
• Responsible for adjusting the environment, music, lighting, and temperature as needed to maintain the appropriate atmosphere
• Keep up to date on the competition and grow industry knowledge by tracking emerging trends in the restaurant industry, establishing personal networks, and being updated on press publications and articles
• Assist GM in overseeing the managers in their control of purchase and inventory, negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, analyzing variances, and taking corrective actions
• Recruit exceptional staff members and ensure they’re properly trained to execute their job duties above expectations, making sure they understand the company culture
• Assist GM to review and monitor, with accounting personnel, expenditures to ensure that they conform to budget limitations and work to improve performance

Who We Are Looking For

• 3 years of managerial experience in a high volume, upscale restaurant/hospitality establishment
• Warm, hospitable personality who is guest focused; ability to identify and build relationships with important investors and VIP clients
• Experience with P&L and COGS and history of interaction with accounting personnel
• Collaboration with Finance department to set and maintain proper financial goals
• Excellent leadership skills in staffing, managing, and leading FOH staff members and Managers
• Ability to think on your feet and make important decisions with minimal supervision
• Must be able to effectively communicate and relay information to staff and the GM
• Polished professional who takes pride in their appearance
• Ability to maintain composure and stay organized in a fast-paced, high-volume working environment
• Adaptive and flexible to changing software technologies and operations processes

More detail about Monarch Restaurant part of Maple Hospitality Group , please visit https://culinaryagents.com/entities/329562-Monarch-Restaurant