Assistant General Manager

Dewey's Pizza; Cleveland (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company where leaders are nurtured and valued! As an Assistant General Manager, you'll play a crucial role in shaping the restaurant's culture and ensuring outstanding guest experiences. With a focus on teamwork and professional growth, this position offers a supportive environment where you can thrive. Enjoy excellent work-life balance, generous PTO, and a variety of benefits designed to help you succeed. If you're passionate about hospitality and eager to lead a dedicated team, this opportunity is perfect for you!

Benefits

401k Matching

Parental Leave

Tuition/Loan Payback up to $3,000 per year

Loyalty Bonus

Closed on Major Holidays

15 PTO Days

Qualifications

• 2+ years experience in a full-service restaurant.
• Strong communication and leadership skills required.

Responsibilities

• Assist GM in total operations of the restaurant.
• Ensure cleanliness, safety, and quality food preparation.

Skills

Leadership

Communication Skills

Problem Solving

Team Building

Critical Thinking

Self-Management

Education

High School Diploma or Equivalent

Tools

ServSafe Manager Certification

Basic Computer Skills

Job description

Description

Leaders at Dewey’s get:

• Great training
• A company partner who hires, trains, and operates from its Purpose and Values
• A structured & organized operations approach
• Excellent work/life balance with 40-45 hour work weeks
• Next level benefits including an average of 15 PTO days, 401k Matching, Parental Leave, Tuition/Loan Payback up to $3,000 per year, closed all major holidays, loyalty bonus and more!
• The support to grow as a professional and a person. We want you to succeed and achieve your goals!

Our leaders cultivate a team-based approach that puts our people first, generating outstanding guest experiences. We are passionate about doing things the right way! Previous leadership experience is valued but NOT required. Qualities we value in Leaders:

• Open-Minded
• Positive
• Transparent and Respectful
• Organized and Efficient
• Fun!!!

If you are a warm caring person who loves to serve and grow, and you want to lead, we can’t wait to meet you! Learn more about our Purpose & Values and our culture here

Requirements

Reports to: General Manager

As Assistant General Manager (AGM), I share the responsibilities with the restaurant General Manager (GM) for the total operations of a single Dewey’s restaurant, including building sales and all other aspects of profit and loss, hiring and training of management and hourly teams, daily execution of safety and sanitation, quality food preparation, and guest hospitality and service. I am also responsible for the proper execution of kitchen operations, including hiring, training, and development. The AGM assists GM with restaurant-specific priority plans to achieve our goals and shares the responsibility with the GM for the cleanliness, repair, and maintenance of the physical building.
As Assistant General Manager, I will at all times support the following areas:

• Our Vision, Strategy, Purpose, and Values
• Defining and modeling my store’s culture
• Store performance in Key Performance Indicators (KPIs) and budgets
• Supporting the details and the implementation of changes

Ideal Candidate Experience:

• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
• A minimum of two years’ experience in a full-service restaurant.
• Demonstrated ability to build culture and lead a team to positive outcomes.
• Demonstrated ability to self-manage, identify problems, and initiate a solution to improve their organization.
• Demonstrated critical thinking, problem solving, and troubleshooting skills.
• Competent in hiring and interviewing potential team members.
• Proven track record of coaching team members to the positive resulting in the achievement of set goals.
• Proven track record of setting individual goals and overcoming obstacles to achieve desired results.
• Demonstrated ability to manage change with an open mind.

Ideal Candidate Qualifications:

• Strong verbal and written communication skills and reasonably skilled in math.
• Must be available to work a flexible schedule, including nights, weekends, and holidays.
• Ability to collaborate and work with people with diverse backgrounds, experiences, and ideas.
• Must be at least 21 years of age.
• Must have reliable transportation.
• Must have a high school diploma or equivalent.
• A passion for the business and compassion for people.
• Must be able to work on your feet for 9-hour shifts and lift up to 40 pounds.
• Must be highly-energetic, self-motivated, goal-oriented, and dependable.
• A basic understanding of technology & relevant computer skills.
• Certified in ServSafe Manager food safety course.