Assistant General Manager

The MINA Group; Charlotte (NC); On-site; USD 72,000 - 94,000; Full time

Job summary

The Mina Group, LLC is hiring an Assistant General Manager for Bourbon Steak. You will provide administrative, technical and analytical support to Kitchen and Dining Room Management, under the supervision of the General Manager and Executive Chef.

You will collaborate with internal and external partners to manage administrative tasks, drive restaurant objectives in sales and costs, and train teams to ensure exceptional guest service and food quality.

Qualifications

• 4 years' experience in a fine dining high volume restaurant, with at least 1 year in a leadership role.
• Basic knowledge of safety and hygiene protocols.
• Working knowledge of HR practices and labor laws.

Responsibilities

• Lead all front of house operations and mentor staff.
• Provide insight and guidance to the team and collaborate with corporate operations.
• Ensure guest service, food quality and compliance meet Michelin-level standards.

Skills

Exceptional communication

Organizational skills

Hospitality leadership

Staff development

Guest service focus

Education

Hospitality degree preferred

Job description

About the Role: As the Assistant General Manager at Bourbon Steak, you will provide administrative, technical and analytical support to the Kitchen and Dining Room Management teams, under the supervision of the General Manager and Executive Chef. This position will collaborate with internal and external partners to accomplish all administrative tasks relating to the organization and business operation of the restaurant. The Assistant General Manager contributes to the planning, organization, and training necessary to achieve restaurant objectives in sales, costs, employee retention, communication and awareness, guest service and satisfaction, food quality and compliance.

About the Role: As the Assistant General Manager at Bourbon Steak, you will provide administrative, technical and analytical support to the Kitchen and Dining Room Management teams, under the supervision of the General Manager and Executive Chef. This position will collaborate with internal and external partners to accomplish all administrative tasks relating to the organization and business operation of the restaurant. The Assistant General Manager contributes to the planning, organization, and training necessary to achieve restaurant objectives in sales, costs, employee retention, communication and awareness, guest service and satisfaction, food quality and compliance.

Our Ideal Candidate is:

A detail-oriented Hospitality leader who will be a hands-on mentor in the dining room with the ability to adapt quickly to changes and create an amazing experience for both our guests and our staff. You will assist in leading all front of house operations, providing insight and guidance to every member of the team, working closely with the general manger and corporate operations teams to further the success of the restaurant. You have expertise in service, guest recovery, inventory management, an impeccable eye for detail, a high level of professionalism, and can execute the standards of a 2-star Michelin establishment.

What you bring to the table:

• Personal Attributes
  • Exceptional communication and organizational skills
  • Gracious spirit of hospitality
  • Intellectual curiosity and emotional maturity
  • Continually strive to develop staff in all areas of food and service education
  • Ability to work clean, organized, and lead a team
• Professional Attributes
  • Advanced knowledge of Food and Wine. Level 1 Somm certification a big+
  • Knowledge of financial reporting and ability to analyze data
  • Have a strong eye towards development both personal and for your team
  • Desire to teach and mentor both your staff and interns
• Basic Qualifications
  • 4 years' experience in a fine dining high volume restaurant, with at least 1 years in a leadership role
  • Basic knowledge of Japanese products and sushi, especially Sake and Japanese Whiskey
  • Hospitality degree preferred
  • Knowledge of safety and hygiene protocols
  • Working knowledge of HR practices and labor laws
  • Ability to frequently lift up to 40 pounds
  • Have the stamina to work in excess of 40 hours per week

Salary Range:

• $72,000.00 to $94,000.00/yr.

The Mina Group, LLC and its affiliates are equal opportunity employers committed to creating a welcoming and inclusive environment. We welcome applicants from a wide variety of identities, ideas and experiences and, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and other aspects of employment, please contact Mina Group Human Resources by emailing [e-mail].