Assistant General Manager

ROMARK PENNSYLVANIA LLC; Bethel (Berks County); On-site; USD 110,000 - 140,000; Full time

Job summary

ROMARK PENNSYLVANIA LLC is recruiting an Assistant General Manager, Operations to oversee site operations including warehouse management, transportation, labor planning and budgeting. You will lead teams, monitor KPIs and drive continuous improvements to ensure a seamless 24/7 operation.

Ideal candidates hold a business/SC degree with 5+ years in distribution for high-volume customers, plus 3 years of leadership experience; APICS/Lean/Six Sigma skills are a plus.

Qualifications

• Bachelor's degree in business administration or equivalent work experience.
• 5 years of progressive distribution experience for a high-volume customer.
• 3 years of leadership experience overseeing a complex, 100+ employee operation.
• Strong analytical and problem-solving capabilities; able to tackle operational challenges.
• Experience with process improvement methodologies; APICS, Lean/Six Sigma a plus.
• Strong communication skills, both verbal and written.
• Proficient in MS Office; knowledge of WMS and logistics software.
• Willingness to travel periodically.

Responsibilities

• Oversee site operations including warehouse management, transportation, labor planning, budgeting, facilities, inventory control and customer service.
• Supervise daily activities across departments; ensure efficient workflow and adherence to standards.
• Monitor KPIs, implement corrective actions, and optimize staffing across shifts.
• Lead, train and develop teams; provide feedback and resolve conflicts.
• Identify and implement process improvements to drive quality, productivity and cost reductions.
• Contribute to strategic planning, budgeting and resource allocation while managing compliance and safety.

Skills

Leadership

Analytical

Process improvement

Communication

Problem-solving

Relationship-building

Travel willingness

Education

Bachelor's degree in business administration

Supply chain management degree

Equivalent work experience

Tools

MS Office Suite

Excel

Outlook

PowerPoint

Word

Visio

WMS

Logistics software

Job description

Founded in 1954, Romark has established itself as a premier logistics provider with a strategic focus on innovation and technology, including robotics and automation, management of finished goods and plant support. The company leverages its leading-edge technology to provide best-in-class service to clients, including some of the world’s leading consumer packaged goods, pharmaceutical, and retail companies.As a family-owned company with integrity, we understand the importance of long-term relationships with our employees and their families, customers, and vendors based on respect, flexibility, hard work, and doing the right thing every day. We are currently recruiting for the position of Assistant General Manager, Operations.Reporting To: General Manager of Operations and/or Supply Chain ManagerThe Assistant General Manager is a pivotal role supporting the General Manager in overseeing site operations including warehouse management, transportation, labor planning, budgeting, facilities, inventory control, and customer service. Together, these roles are instrumental in fostering a seamless 24/7 operation, driving continuous performance improvements, and nurturing the growth and development of employees.Responsibilities are outlined as follows:Operational Management:Supervise the daily activities within assigned departments, guaranteeing an efficient workflow that aligns with established company standards.Closely monitor key performance indicators (KPIs) to pinpoint areas ripe for enhancement, executing corrective measures promptly as necessary.Efficiently manage staff schedules to ensure optimal coverage and productivity throughout all shifts.Conduct regular performance evaluations to provide constructive feedback and support to direct reports.Team Leadership:Inspire and lead teams to meet and exceed operational objectives through motivation and authoritative guidance.Train and cultivate new talent within the operational teams, fostering a culture of continuous learning and development.Proactively resolve conflicts to maintain a positive work environment.Delegate tasks and empower team members, encouraging autonomy and decisive action within their roles.Process Improvement:Identify opportunities for optimization to improve overall performance.Initiate and implement process enhancements that drive improvements in quality, productivity, and cost-effectiveness.Develop standardized procedures across departments to ensure consistency and excellence in operations.Strategic Planning:Actively contribute to the formulation of operational strategies that are in alignment with the broader business objectives.Engage in meticulous budget planning and resource allocation to meet the diverse operational needs of the organization.Assess potential risks within the operational landscape and devise proactive mitigation strategies to minimize their impact.Compliance and Quality Assurance:Ensure compliance with all requirements and adhere to exceptional safety standards.Monitor quality control measures, responding swiftly to any issues that arise to maintain high standards of service and safety.Skills and Qualifications:Bachelor’s degree in business administration, supply chain management, or equivalent work experience in a related field.5 years of progressive experience in distribution for a high-volume customer.3 years of demonstrated leadership experience overseeing a complex, dynamic organization of 100+ employees.Strong analytical and problem-solving capabilities, well-equipped to identify and tackle operational challenges.Demonstrated experience in process improvement methodologies.Proven relationship-building skills.APICS Certification and knowledge of Lean/Six Sigma practices a plus.Strong communication skills, both verbal and written.Proficient in Microsoft Office Suite, (Outlook, PowerPoint, Word, Excel, Visio).Strong knowledge of Warehouse Management Systems (WMS), inventory control, and logistics software.Willingness to travel periodically as required for this role.