Operations Manager

ID Logistics US; West Jordan (UT); On-site; USD 80,000 - 90,000; Full time

Job summary

ID Logistics US in West Jordan, UT seeks an Operations Manager to lead a multi-site logistics operation with a focus on performance, safety and P&L management. The role requires a proactive leader who drives continuous improvement and staff development across warehousing, packaging and transportation functions.

Ideal candidates have 5+ years in a high-volume 3PL environment, strong Lean/Six Sigma background, and experience with ADP/WMS platforms.

Qualifications

• 5+ years management experience in a high-volume 3PL, distribution, warehouse or transportation setting.
• Strong background in both inbound and outbound operations.
• Experience with Lean, Six Sigma, or Kaizen preferred.
• Proficient with Microsoft Office, databases and metrics tools.

Responsibilities

• Direct the operations of distribution, packaging, and transportation to meet objectives.
• Oversee warehousing, distribution, packaging, and transportation operations.
• Drive continuous improvement to enhance service, efficiency, and profitability.
• Lead safety, accountability, and high performance across teams.
• Manage budget and P&L for operations with cost controls.
• Develop staffing plans and control labor costs while improving retention.
• Prepare weekly and monthly performance reports.

Skills

Leadership

Management experience

E-commerce experience

Problem solving

Communication skills

Presentation skills

Organizational skills

Lean principles

Education

Bachelor's degree in supply chain or logistics

Tools

WMS

ADP platforms

WorkForce Now

WorkForce Manager

Job description

About Us:

ID Logistics is a dynamic, entrepreneurial logistics company globally headquartered in France with our US headquarters in Johns Creek, GA. In the US, we're experiencing multiple years of double-digit growth and significant customer expansion. We are a people-focused/ customer-centric organization that understands we need to take care of our employees so we can fulfill our mission of serving our customers. Powered by People. Driven by Purpose. Winning by Performance.

Job Description:

ID Logistics is a dynamic, entrepreneurial logistics company globally headquartered in France with our US headquarters in Johns Creek, GA. In the US, we're experiencing multiple years of double-digit growth and significant customer expansion. We are a people-focused/ customer-centric organization that understands we need to take care of our employees so we can fulfill our mission of serving our customers. Powered by People. Driven by Purpose. Winning by Performance.

Position Overview:

The Operations Manager is responsible for managing all aspects of a supply chain operation. This role requires a highly motivated, results-driven leader who thrives in a fast-paced environment and takes ownership of both performance and team development. The Operations Manager provides overall direction and oversight in the areas of performance, safety, P&L management, customer relations, continuous improvement, and associate development across multiple sites.

Location:

West Jordan, UT

Work Schedule:

Fri-Sun, Day Shift

Travel Specifics:

25%

Competitive Compensation:

Attractive annual salary of $80,000–$90,000 plus a performance-based bonus

Key Responsibilities:

• Direct the operations of distribution, packaging, and transportation to achieve company objectives and exceed customer expectations
• Evaluate overall operations and develop short- and long-term goals that drive performance and accountability
• Oversee all warehousing, distribution, packaging, and transportation operations to ensure company and customer requirements are met
• Lead with a mindset of continuous improvement, proactively identifying opportunities to enhance service, efficiency, and profitability
• Drive a culture of safety, accountability, and high performance across all teams
• Ensure compliance with all company, customer, and government regulatory requirements
• Own and manage budget and P&L for operations with a focus on results and cost control
• Develop work plans that optimize staffing levels, control labor costs, and improve retention
• Maximize quality and productivity by setting clear expectations, analyzing performance, and addressing gaps through coaching and development
• Participate in the collection and review of performance metrics to drive informed decision-making
• Prepare and submit weekly and monthly reports with a focus on performance outcomes and improvement opportunities
• Deliver a consistent, high-performance experience to both associates and customers through strong leadership and engagement

Be part of a forward-thinking company that values creativity, accountability, and continuous improvement. We offer opportunities for professional development and career advancement within a growing organization. Join a diverse, collaborative team that emphasizes respect, inclusivity, and a shared drive to win.

If you are highly motivated, results-driven, and bring a strong sense of ownership and drive, we would love to hear from you.

This position is not eligible for immigration sponsorship.

Requirements:

The requirements are divided into Minimum Requirements and Preferred Qualifications.

Minimum Requirements:

• 5+ years management experience and comprehensive knowledge in a high volume fast paced 3PL, distribution, warehouse, and transportation environment.
• High volume e-commerce experience
• Strong background in both inbound or outbound
• Critical thinking, problem solving and reasoning skills.
• Ability to work effectively with diverse personalities and communication styles.
• Proficient with Microsoft Office, databases, WMS, and other metrics measurement tools.
• Strong presentation, writing and speaking proficiency.
• Experience applying Lean, Six Sigma, or Kaizen principles preferred.
• Strong organizational skills.
• Experience with ADP platforms, including WorkForce Now, WorkForce Manager, ADPRM helpful.
• Ability to work a flexible schedule to meet the operation's needs.

Preferred Qualifications:

• Bachelor's degree in supply chain or Logistics or business-related field preferred.
• 3PL experience.