Assistant General Manager

Taco-Bell; Baltimore (MD); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Two weeks vacation

Paid time off

Tuition reimbursement

Free meals

Health benefits from day 1

401k with match

Job summary

Taco Bell in Baltimore, MD is seeking an Assistant General Manager to support the Restaurant General Manager, uphold brand standards, and inspire the team to deliver exceptional customer experiences.

You will lead daily operations in the GM's absence, drive profitability, and coach Team Members. The role includes a 50-hour work week with 40 hours regular pay and 10 hours overtime, and emphasizes growth, equity, and inclusion.

Qualifications

• 3+ years of restaurant/retail management experience.
• Strong communication skills for performances appraisals and coaching.
• Assist with P&L management including cash control and labor management.

Responsibilities

• Lead by example to train, coach and recognize team members.
• Ensure customer satisfaction by modeling MIC Success Routine and meeting guest needs.
• Oversee operations in GM's absence and drive performance with the GM.
• Recruit, interview, and hire team members while promoting equity and belonging.
• Review financial reports and take actions to optimize store performance.
• Ensure health and food safety standards are consistently followed.

Skills

Restaurant management

Communication skills

P&L management

Job description

Assistant General ManagerAbout the Job:As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching, and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.The Day-to-Day:Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs.Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence. Take charge of restaurant operations in the GM's absence.Collaborate with the GM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the GM when necessary.Assist in sourcing, recruiting, interviewing, and hiring Team Members, while driving a culture of equity, inclusion, and belonging.Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management.Review financial reports and take appropriate actions to optimize performance.Support the GM in facility maintenance and ensure health and safety standards are consistently followed.Is this you?3+ years of restaurant/retail management experience.Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports.Ensure all employees receive proper training and resources.Champion Taco Bell’s culture and values, promoting equity, inclusion, and belonging in the restaurant.Lead efforts in individual and team recognition, collaboration, and motivation.Identify and recruit exceptional talent, supporting the GM in the hiring process.Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees.Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards.Work-Hard, Play-Hard:Competitive payBonus potential2 weeks’ vacation and additional Paid Time OffFree bachelor's degree and scholarship and other tuition reimbursement programsFree mealsCareer advancement and professional developmentMedical benefits from day 1Health and wellness programs401k retirement plan with 6% matchPerks! Discounts on mortgages, vehicles, cell phones, gym memberships and moreMás earth! Commitment to a sustainable futureThe range for this role is $48,000-60,000/year. Compensation may vary based on geographic location and experience.