Assistant General Manager

Sully's Steamers Athens; Athens (GA); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a vibrant team at a unique restaurant that specializes in delicious steamed sandwiches! As the Assistant General Manager, you will play a crucial role in leading the restaurant, ensuring operational excellence, and fostering a positive work culture. This position offers an exciting opportunity to develop your leadership skills while working in a dynamic environment. You'll be responsible for maintaining high standards of food quality and service, training staff, and enhancing customer satisfaction. If you are passionate about hospitality and ready to make a difference, this role is perfect for you!

Benefits

Advancement Opportunities

Flexible Schedule

Paid Time Off

Competitive Salary

Employee Discounts

Free Uniforms

Qualifications

• Knowledge of restaurant functions and operational standards.
• Must pass a background check and have a valid driver's license.

Responsibilities

• Lead the restaurant according to operational policies and procedures.
• Ensure high-quality food preparation and service, addressing guest complaints.

Skills

Computer Knowledge

Food Planning and Preparation

Personnel Management

Customer Service Skills

Education

Valid Driver's License

Eligibility to Work in the US

Tools

MS Word

Excel

Google Suite

Job description

Benefits:

1. Advancement opportunities
2. Flexible schedule
3. Paid time off
4. Competitive salary
5. Employee discounts
6. Free uniforms

Company Overview: Sully's Steamers creates delicious sandwiches by placing excellent ingredients between two halves of a bagel. The sandwich is placed in a steamer, creating a hot, melty, tasty meal that no other concept creates. We are committed to providing a joyful work environment fostered by a crew of like-minded hospitality professionals.

Job Summary: The Assistant General Manager is responsible for effectively leading Sully’s Steamers Restaurant according to operational policies and procedures. This position reports to the General Manager.

Responsibilities:

1. Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor.
2. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas, along with supervising portion control and quantities of preparation to minimize waste.
3. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
4. Responsible for ensuring consistent, high-quality food preparation and service, including responding to guests' complaints and turning dissatisfied guests into return guests.
5. Provide direction to employees regarding operational and procedural issues.
6. Follow up with employees on assigned tasks.
7. Monitor training of employees during shifts.
8. Develop employees by providing ongoing feedback and establishing performance expectations.

Qualifications:

1. Knowledge of computers (MS Word, Excel, Google Suite).
2. Proficient in the following dimensions of restaurant functions: food planning and preparation, security, company policies and procedures, and personnel management.
3. Must possess a valid driver's license.
4. Must be eligible to work in the United States.
5. Must be willing to submit to a background check.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Sully's Steamers Corporate.