BHOM Assistant General Manager

B.HOM Student Living; Athens (GA); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking an Assistant General Manager to oversee on-site operations in a vibrant student living community. This role involves collaborating with a dedicated team to enhance customer satisfaction, manage financial data, and ensure compliance with relevant laws. You will lead initiatives to maximize revenues, oversee resident services, and develop team members. With a commitment to exceptional service and a supportive work environment, this position offers a chance to grow your career while making a positive impact on residents' lives. Join a company that values its employees and provides comprehensive benefits!

Benefits

3 Weeks of Paid Time Off

Birthday Paid Day Off

Paid Volunteer Time Off

13 Paid Holidays

Paid Leave

Sabbatical

Education Reimbursement

Employee Assistance Program

Qualifications

• Experience in property management and customer service.
• Proficiency in MS Office and relevant software.

Responsibilities

• Assist in managing on-site operations and achieving financial goals.
• Handle resident service requests and ensure compliance.

Skills

Property Management Experience

Excellent Communication Skills

Leadership Skills

Proficiency in MS Office

Self-Motivated

Education

High School Diploma

Bachelor's Degree

Tools

MS Office

Social Media Platforms

Job description

Job Details

Level Experienced Job Location Enclave 425 - Athens, GA Position Type Full Time 30-40 hours per week Education Level High School

Salary Range $20.00 - $22.00 Hourly Travel Percentage None Job Shift Day - including weekend and oncall

Description

BHOM Student Living has an established foundation of experience, resources, and partnerships accumulated over 37 years. We prioritize great customer service, which stems from engaged, happy, and well-trained team members. Our employees are our strength, and we offer a comprehensive benefits package:

• 3 Weeks of Paid Time Off
• Birthday Paid Day Off
• BHOM Gives Back (Paid Volunteer Time Off)
• 13 Paid Holidays
• BHOM Paid Leave
• Sabbatical
• Education Reimbursement
• Employee Assistance Program

Qualifications

Position Summary: The Assistant General Manager assists the General Manager in managing on-site operations, achieving financial and operational goals, ensuring data accuracy, and maintaining compliance with relevant laws.

Essential Job Functions:

• Collaborate with the team to maximize revenues and control costs, ensuring financial data accuracy.
• Manage collections and revenue posting, oversee billing processes.
• Handle resident service requests, ensuring timely and satisfactory resolution.
• Ensure operational standards are implemented and monitored.
• Assist with resident events, showings, and property inspections.
• Maintain customer satisfaction and oversee legal and compliance issues.
• Stay informed about industry trends and market conditions.
• Train and develop team members, coordinate apartment turnovers, and ensure safety standards are met.
• Perform other duties as assigned.

Minimum Qualifications/Skills:

• Experience in property management.
• State leasing license or ability to obtain one.
• Proficiency in MS Office and computer skills, including social media.
• Excellent communication skills.
• Leadership and motivation skills.
• Self-motivated, able to work independently.
• Knowledge of relevant software.
• Confidence and perseverance to achieve goals.

Desired Qualifications/Skills:

• Bachelor's Degree.
• Experience in student housing.