Assistant Front Office Manager

New Jersey Department of Children and Families; Chicago (IL); On-site; USD 56,000 - 71,000; Full time

Job summary

A leading hospitality company seeks an Assistant Front Office Manager for its Chicago location. This role involves supervising front office staff, managing cash control, and ensuring exceptional guest experiences. Ideal candidates should possess strong communication skills and a commitment to customer satisfaction.

Qualifications

• Desire to satisfy customer needs in a fast-paced environment.
• Refined verbal and written communication skills.
• Minimum of one year previous front office supervisory experience preferred.

Responsibilities

• Oversee front office staff and manage cash control for agents.
• Handle staffing needs and ensure quality guest services.
• Engage in training and staff development activities.

Skills

Customer service orientation

Communication skills

Flexibility

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

The Assistant Front Office Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling.

Salary The salary range for this position is $56,300 - $71,000. This pay range reflects what Hyatt Regency Chicago reasonably expects to offer for the role; the final compensation will be determined based on the candidate's experience and qualifications.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Minimum of one year previous front office supervisory experience preferred
• Ability to work a flexible schedule