Assistant Front Office Manager

Hyatt Hotels Corporation; Austin (TX); On-site; USD 52,000; Full time

Job summary

An established industry player in the hospitality sector is seeking an enthusiastic Assistant Front Office Manager. This entry-level leadership role offers a unique opportunity to grow within a historic hotel renowned for its exceptional service. The ideal candidate will be passionate about providing outstanding guest experiences, with responsibilities ranging from staff management to safety compliance. Join a team that values professional growth and a commitment to diversity and inclusion, while enjoying benefits like flexible schedules and discounted hotel stays. If you're ready to step into a vibrant and dynamic environment, this position is perfect for you.

Benefits

Career Growth Opportunities

Discounted Parking and Bus Passes

Discounted Hotel Stays

Sick and Vacation Leave

Paid Holidays

Flexible Schedules

401(k) Plan

Qualifications

• 2+ years of hotel leadership experience preferred.
• Strong desire to serve in a fast-paced environment.

Responsibilities

• Assist with front office oversight and staff management.
• Ensure guest satisfaction through effective communication.

Skills

Hotel Leadership Experience

Excellent Communication Skills

Organizational Skills

Customer Service Orientation

Education

Hospitality Degree

Tools

Microsoft Word

Microsoft Excel

Job description

Hyatt is a place of learning – similar to a university. The company offers many opportunities for professional and personal growth.

Salary: $51,600.00 per year (USD basis)

The Driskill, part of the Hyatt family since 2013, is a historic hotel in Austin, known for its legendary service and ties to Texas history.

Position: Assistant Front Office Manager (Entry-level Leadership)

This role involves assisting with front office oversight, staff management, cash control, staffing, guest services, and safety procedures. Responsibilities include scheduling, training, payroll, VIP assistance, and safety compliance.

The ideal candidate will foster guest and colleague satisfaction, requiring strong attention to detail and effective communication with guests and team members.

Benefits include:

• Career growth opportunities
• Discounted parking and bus passes
• Discounted hotel stays
• Sick and vacation leave
• Paid holidays
• Flexible schedules
• 401(k) plan

Qualifications

• 2+ years of hotel leadership experience preferred
• Hospitality degree is a plus
• Strong desire to serve in a fast-paced environment
• Excellent communication skills
• Ability to work with diverse backgrounds
• Service-oriented with professional presentation
• Availability to work nights, weekends, and holidays
• Preferred attributes: energetic, entrepreneurial, motivational, communicative, customer-focused
• Strong organizational and administrative skills
• Proficiency in Microsoft Word and Excel

Hyatt and The Driskill are equal opportunity employers, committed to diversity and inclusion.