Assistant Food & Beverage Manager

Accor Hotels; Scottsdale (AZ); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading hospitality company is seeking an enthusiastic Assistant Food & Beverage Manager to oversee operations at their luxurious property in Madinah, Saudi Arabia. The role involves managing daily operations, ensuring customer satisfaction, and maintaining high standards in food and beverage service. The ideal candidate will have strong leadership skills, experience in a hotel setting, and a passion for creating memorable dining experiences.

Qualifications

• Previous experience as a Restaurant & Bar Manager or Assistant Food & Beverage Manager.
• Strong leadership and team management skills.
• Fluency in English; knowledge of Arabic is a plus.

Responsibilities

• Oversee daily operations of food and beverage outlets.
• Train and mentor staff to deliver exceptional customer service.
• Monitor inventory and order supplies.

Skills

Leadership

Customer Service

Communication

Problem Solving

Tools

Opera

Job description

Company Description

We are far more than a worldwide leader. We welcome and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write, and together we can imagine you as you are and help you find your job in tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Job Description

We are seeking an enthusiastic and experienced Assistant Food & Beverage Manager to join our team in Madinah, Saudi Arabia. In this role, you will be responsible for overseeing the daily operations of our food and beverage outlets, ensuring exceptional customer service, and maintaining high standards.

• Assist in managing day-to-day operations of the restaurant, bar, room service, and event catering
• Ensure smooth coordination between kitchen and service teams
• Monitor inventory and order supplies to maintain adequate stock levels
• Handle guest inquiries and complaints, resolving issues promptly and efficiently
• Uphold and enforce health, safety, and sanitation standards
• Assist with budgeting, cost control, and achieving revenue targets
• Train and mentor staff to deliver exceptional customer service
• Implement and maintain quality control measures across all F&B outlets
• Collaborate with other departments to enhance overall guest experience
• Stay updated on industry trends and implement innovative ideas to improve operations
• Ensure compliance with local regulations and cultural sensitivities

Qualifications

• Previous experience as a Restaurant & Bar Manager or Assistant Food & Beverage Manager in a hotel setting
• Strong leadership and team management skills
• Excellent customer service orientation with a focus on creating memorable dining experiences
• Proficiency in Opera or similar property management systems
• Solid understanding of food and beverage cost control and inventory management
• Knowledge of health and safety regulations in the food service industry
• Strong financial acumen, including budgeting and revenue management skills
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced, multicultural environment
• Detail-oriented with strong organizational and multitasking abilities
• Problem-solving skills and the ability to make quick decisions
• Knowledge of local cuisine and cultural sensitivities in Saudi Arabia (preferred)
• Fluency in English; knowledge of Arabic is a plus

Additional Information

Your team and working environment:

Sofitel Shahd Al-Madinah boasts a landmark location in the center of Madinah, a short walk from the northern entrance of the Al-Masjid an-Nabawi. The property features 469 keys, including the most luxurious suite in Madinah, two- and three-bedroom suites, three dining outlets, an executive lounge, two meeting rooms, and a fitness center with a gym. It stands out as a beacon of modern luxury and French savoir-faire, blending the brand’s unique sense of joie de vivre with the very best of the local.