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Assistant Food and Beverage Manager - Hilton Chicago

Hiltons of Chicago

Chicago (IL)

On-site

USD 10,000 - 60,000

Full time

16 days ago

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Job summary

Join a leading hospitality company as an Assistant Food and Beverage Manager, where you'll play a crucial role in delivering exceptional guest experiences. This position involves overseeing daily operations of food and beverage outlets, ensuring quality service, and managing team performance. Embrace the opportunity to work in a dynamic environment that values teamwork, integrity, and innovation. With a focus on personal and professional growth, this role offers a chance to thrive in a diverse and inclusive setting while contributing to the success of the organization. If you are passionate about hospitality and eager to make a difference, this is the perfect opportunity for you.

Benefits

Complimentary Meals
Medical Insurance
Best-in-Class Paid Time Off
Go Hilton Travel Program
Debt-Free Education
401K Plan
Employee Stock Purchase Program
Career Growth Opportunities
Mental Health Resources
Recognition Programs

Qualifications

  • Experience in managing food and beverage operations.
  • Strong leadership skills to develop team performance.

Responsibilities

  • Assist in managing food and beverage operations for guest satisfaction.
  • Ensure compliance with health and safety standards.

Skills

Guest Service
Inventory Management
Team Management
Food Quality Control
Health and Safety Compliance

Education

High School Diploma
Hospitality Management Degree

Job description

Assistant Food and Beverage Manager - Hilton Chicago

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An Assistant Food and Beverage Manager is responsible for assisting in the daily management of activities and services of all hotel food and beverage outlets (restaurants, lounges, coffee shops, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

Specifically, you would be responsible for performing the following tasks to the highest standard:

  • Assist in the management of all Food and Beverage outlet operations to include, but not limited to, guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation
  • Ensure consistency in food quality and presentation and monitor cost and portion controls
  • Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
  • Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolve guest concerns
  • Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
  • Ensure compliance with health, safety, sanitation and alcohol awareness standards
  • Assist in recruiting, interviewing and training team members


Pay Rate

The hourly rate range is $25.00 to $27.00 and is based on applicable and specialized experience and location

Benefits & Perks

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

Complimentary Meals in the Team Member Restaurant

Access to pay when you need it through DailyPay

Medical Insurance Coverage – for you and your family

Mental health resources including Employee Assistance Program

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program: 100 nights of discounted travel

Parental leave to support new parents

Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*

401K plan and company match to help save for your retirement

Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline


In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability


What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Hilton Chicago

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Job

Food and Beverage

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Management and Manufacturing
  • Industries
    Hospitality

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