Assistant Facility Manager

Jones Lang LaSalle Incorporated; Seattle (WA); On-site; USD 75,000 - 83,000; Full time

Benefits offered by this job

401(k) plan with matching

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off

Early wage access

Job summary

Join Jones Lang LaSalle as an Assistant Facilities Manager in Seattle, where you will manage facility operations and maintenance services. You'll work to ensure excellent service delivery, manage client relationships, and support operational excellence.

This role requires a focus on innovative facility management, financial oversight, and effective team collaboration. A commitment to customer satisfaction and continuous improvement will drive your success.

Qualifications

• 2+ years of proven experience managing commercial facilities.
• 1+ years of supervisory experience in the facilities management industry.
• Strong knowledge of financial and accounting principles.

Responsibilities

• Manage daily facility operations including HVAC and plumbing.
• Build and maintain strong client relationships.
• Coordinate with teams and contractors for customer service.
• Monitor Key Performance Indicators and implement corrective actions.
• Create monthly reports on operations and budget.

Skills

Customer service

Facilities management

Financial management

Communication skills

Team collaboration

Education

High school diploma or equivalent

Tools

Computerized Maintenance Management Systems (CMMS)

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Assistant Facilities Manager – JLL

What this job involves

Join our facilities management team as an Assistant Facilities Manager in Seattle, where you'll play a critical role in delivering exceptional property operations and maintenance services. In this dynamic position, you'll be responsible for managing customer/client services, financial oversight, facility maintenance, procurement, and supplier relationships while building strong partnerships with key client representatives. This is an opportunity to leverage cutting‑edge AI tools and collaborative leadership to optimize facility operations, drive innovation, and directly support our clients' corporate real estate goals. Your work will ensure seamless day-to-day operations while fostering a culture of continuous improvement and operational excellence.

What your day‑to‑day will look like

• Manage and oversee daily facility operations including HVAC, electrical, plumbing, fire/life safety systems, landscaping, and building management systems (BMS)
• Build and maintain strong client relationships, ensuring satisfaction with facility management services while supporting programs to increase customer engagement
• Coordinate with site teams and contractors to deliver excellent customer service, schedule maintenance, inspect repairs, and manage vendor partnerships
• Support work order management using AI-powered CMMS systems to streamline processes, improve response times, and identify operational patterns
• Monitor Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) monthly, implementing corrective actions to meet or exceed performance standards
• Create and edit monthly reports on work orders, budgets, initiatives, and projects using data analytics and visualization tools to provide actionable insights
• Collaborate with the IFM Lead on annual operating budget development, monthly variance reporting, and ensuring invoice accuracy and timely vendor payments

Required Qualifications

• High school diploma or equivalent
• 2+ years of proven experience managing commercial facilities as a third‑party provider, corporate representative, or consultant
• 1+ years of people management or supervisory experience in the facilities management industry
• Experience using Computerized Maintenance Management Systems (CMMS)
• Strong knowledge of financial and accounting principles as they apply to commercial property management
• Excellent customer service, computer, managerial, verbal and written communication skills
• Basic knowledge of building systems including mechanical and electrical systems

Preferred Qualifications

• Demonstrated ability to learn and adopt new technologies, including AI‑powered facility management tools
• Proven ability to work effectively in cross‑functional team environments and build collaborative relationships across departments
• Experience with AI applications for energy optimization, space utilization analytics, and predictive maintenance
• Strong leadership and interpersonal skills with associates, clients, and vendors
• Ability to multi‑task, organize responsibilities effectively, and manage multiple priorities simultaneously
• Experience supporting facility soft services such as meeting preparation, conference room reservations, food services, parking, vending, and badging
• Knowledge of hazard control, team safety practices, and compliance with local codes and JLL operational standards

Location

Seattle, WA

On‑site – Seattle, WA

Work Shift

Monday - Friday, 8:00 AM - 5:00 PM

Visa Sponsorship

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated Compensation

75,000.00 – 83,000.00 USD per year

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Equal Employment Opportunity / Diversity & Inclusion

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job‑related convictions will be considered and will not automatically disqualify the candidate. California Residents only.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.