Facilities Operations Manager

Jones Lang LaSalle Incorporated; Las Cruces (NM); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Daily Pay

Job summary

Jones Lang LaSalle Incorporated (JLL) is seeking a Facilities Operations Manager to oversee the management and operation of properties and personnel in alignment with Client directives. You will collaborate with the Client Facility Manager to deliver exceptional services in property operation, maintenance, procurement, and vendor management.

Your daily tasks include leading regional operations, maintaining client satisfaction, building positive client relationships, ensuring contract compliance

Qualifications

• Bachelor’s degree required.
• Minimum of 4 years industry experience in corporate, 3rd party or consulting roles.
• General knowledge of building mechanical and electrical systems.
• Proficient with MS Office, Excel, SharePoint, Teams, and CMMS systems.

Responsibilities

• Provide leadership for efficient operations and maintenance of facility systems.
• Maintain client satisfaction through service delivery and support programs.
• Develop and sustain positive client relationships.
• Manage vendor contracts, compliance, and quality control with partners.
• Meet KPIs and SLAs to identify challenges and plan corrective actions.

Skills

MS Office

CMMS

Building systems knowledge

Client relations

Education

Bachelor's degree

Tools

Excel

SharePoint

Teams

Job description

JLL empowers you to shape a brighter way

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

The Facilities Operations Manager will oversee the management and operation of properties and personnel in alignment with Client directives and established standards and procedures. Collaborate with the Client Facility Manager to deliver exceptional services in property operation and maintenance, encompassing customer/client relations, facility upkeep, project coordination, procurement processes, and vendor management. This role is instrumental in ensuring optimal property performance and client satisfaction through efficient resource allocation and strategic decision-making.

Your day‑to‑day tasks will include

• Provide leadership and direction for the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety in a dispersed regional portfolio.
• Maintain client satisfaction with delivery of facility services and support Client programs.
• Develop and maintain a positive client relationship.
• Provides contract, JLL corporate and account compliance management and quality control with vendor partners.
• Meet site Key Performance Indicators (KPI’s) and monitor Service Level Agreements (SLA’s) to identify potential challenges and plan corrective actions accordingly.
• Partner with Client to ensure overall oversight of portfolio is well maintained in a timely manner.
• Demonstrate strong collaboration and teamwork within regional team to drive overall account team success.
• Facilitate work order management for maintenance team and vendors.
• Enforce all Company policies and safety training requirements.
• Implement and monitor hazard control and team safety practices, ensure compliance with local codes, regulations and company policies.
• Support the Client in the implementation and execution of short and long‑term projects.
• Support Client programs, processes and procedures that reduce short and long term operating costs and increase productivity.
• Oversee and execute the appropriate monthly/quarterly/annual on‑site inspections.

Desired experience and technical skills

Requirements:

• Bachelor’s degree
• Minimum of 4 years industry experience required either in the corporate environment, third party service provider or as a consultant
• General knowledge of building systems (mechanical and electrical systems).
• Proficient and skilled in MS Office, Excel, Share Point, Teams, etc. and CMMS systems

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location

On‑site –Las Cruces, NM

Personalized benefits that support personal well‑being and growth

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.