Assistant Facility Manager

SP+ (SP Plus); New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in the parking industry is seeking an Assistant Facility Manager to support daily operations and ensure compliance with guidelines. The ideal candidate will have a high school diploma, strong communication skills, and a customer-oriented attitude. This position offers a competitive hourly wage and a range of benefits, including medical and 401(k).

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Qualifications

• High School diploma or equivalent; parking experience preferred.
• Valid driver’s license with a good driving record.
• Strong communication skills, both verbal and written.

Responsibilities

• Assist in managing daily operations of the assigned location.
• Oversee daily activities, including customer interactions and supervising staff.
• Provide courteous customer service and address customer inquiries.

Skills

Communication

Customer-oriented attitude

Adaptability

Judgment

Education

High School diploma or equivalent

Job description

Join to apply for the Assistant Facility Manager role at SP+ (SP Plus)

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences, eliminating the need for tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees across more than 4,000 locations in North America and Europe. Our mission is to reinvent parking and enhance everyday experiences by powering checkout-free solutions that save time and improve lives.

Responsibilities

• Assist in managing daily operations of the assigned location, ensuring compliance with contractual guidelines, fostering good client relations, and maintaining a professional image.
• Participate in programs to improve client and customer satisfaction.
• Develop property-level financial and operational goals.
• Oversee daily activities, including customer interactions, supervising staff, preparing reports, auditing cashier shifts, managing cash deposits, and assisting with maintenance tasks.
• Provide courteous customer service and address customer inquiries.
• Assist in maintenance and repair of parking equipment and general upkeep.
• Report accidents, violations, safety hazards, or unusual occurrences to the Facility Manager.
• Support cleanliness and safety protocols, including spill cleanup.
• Maintain thorough knowledge of the garage and surrounding area landmarks.
• Assist the Facility Manager with additional duties as needed.

Qualifications

• High School diploma or equivalent; parking experience preferred.
• Availability to work various shifts, including 2nd, 3rd, and weekends, as needed.
• Valid driver’s license with a good driving record.
• Strong communication skills, both verbal and written.
• Customer-oriented attitude with a positive demeanor.
• Ability to adapt to changing environments and handle unexpected events.
• Sound judgment and physical ability to perform job duties, including lifting up to 25 pounds.

Salary & Benefits

Salary range: $19.00 - $25.00 per hour

Benefits include medical, dental, vision, flexible spending accounts, disability insurance, life insurance, 401(k), and paid time off.

Equal Opportunity Employment

SP+ is committed to diversity and equal opportunity in employment without regard to race, gender, age, sexual orientation, disability, or other protected classes. We promote a harassment-free workplace.