Assistant Facilities Manager

JLL; Boston (MA); On-site; USD 66,000 - 82,000; Full time

Benefits offered by this job

401(k) plan with matching

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Holidays

Daily Pay ability

Job summary

JLL in Boston, MA is seeking an Assistant Facilities Manager to partner with the Facilities Manager and drive operational excellence across commercial properties. You will lead critical projects and ensure day-to-day building performance while supporting client satisfaction and facility innovation.

The role requires 3-5 years in facility management, strong knowledge of MEP systems and BAS/BMS, and excellent communication with a customer-service mindset.

Qualifications

• Minimum 3-5 years of experience in facility management or related field.
• Working knowledge of MEP systems and BAS/BMS platforms.
• Proven project management experience with budgets and timelines.
• Strong ability to read technical drawings, equipment specs, and codes.
• Excellent communication with a customer service orientation.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Oversee daily property operations with the Facilities Manager.
• Lead facility improvement projects from conception to completion.
• Conduct regular property inspections and implement improvements.
• Manage vendor relationships and performance under SLAs.
• Respond to tenant service requests and participate in on-call rotation.
• Utilize CMMS, BAS/BMS, and facility software to track work orders and KPIs.
• Present operational updates in Property Management meetings.

Skills

Communication

Customer service

Analytical thinking

Project coordination

Budget management

MS Office

Education

Associate's or Bachelor's degree in Facility Management, Engineering, Business, or related field

FMP

CFM

PMP

CAPM

OSHA 10/30

Tools

CMMS

BAS/BMS

Building management software

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

Step into a dynamic role where you'll partner with the Facility Manager to drive operational excellence across commercial properties. As an Assistant Facilities Manager, you'll bridge the gap between technical operations and strategic facility improvements, leading critical projects while ensuring seamless day-to-day building performance. This position offers the opportunity to make a tangible impact on client satisfaction, operational efficiency, and facility innovation within JLL's world-class portfolio.

What your day-to-day will look like:

• Partner with the Facilities Manager to oversee daily property operations, ensuring all building systems-HVAC, electrical, plumbing, life safety, and automation controls-function efficiently and exceed client expectations
• Lead facility improvement projects from conception to completion, developing scopes, managing budgets, coordinating stakeholders, and tracking milestones to ensure on-time, on-budget delivery
• Conduct regular property inspections to identify maintenance needs and implement continuous improvement initiatives that enhance operational efficiency and reduce costs
• Manage vendor relationships and contractor performance, developing technical specifications, conducting performance reviews, and holding service providers accountable to Service Level Agreements
• Respond promptly to tenant service requests and participate in after-hours on-call rotation, providing emergency response for critical facility issues
• Utilize building management systems, CMMS platforms, and facility management software to track work orders, monitor asset performance, and generate KPI reports for client review
• Build strong client and tenant relationships through proactive communication regarding facility activities, projects, and service delivery, while participating in Property Management meetings to present operational updates

Required Qualifications:

• Minimum 3-5 years of experience in facility management, building operations, or property management, preferably in commercial real estate, corporate facilities, or third-party service environments
• Working knowledge of building mechanical, electrical, and plumbing (MEP) systems, with familiarity with building automation systems (BAS/BMS) and energy management platforms
• Proven project management experience managing multiple priorities simultaneously, developing project plans, managing budgets, and coordinating cross-functional teams
• Strong technical acumen to read and interpret technical drawings, equipment specifications, maintenance documentation, and building codes
• Excellent communication and problem-solving skills with customer service orientation, analytical mindset for data-driven decision making, and proficiency with Microsoft Office Suite
• Valid driver's license with reliable transportation for site visits, and physical ability to conduct facility inspections including climbing ladders and accessing mechanical spaces
• Professional demeanor suitable for corporate environment with flexibility to work occasional evenings, weekends, and participate in on-call rotation

Preferred Qualifications:

• Associate's or Bachelor's degree in Facility Management, Engineering, Business, or related field
• Professional certifications such as Facility Management Professional (FMP), Certified Facility Manager (CFM), Project Management Professional (PMP), or CAPM
• OSHA safety certifications (10-Hour or 30-Hour) and building system certifications or technical licenses
• Experience with CMMS, work order systems, or facility management software platforms
• Understanding of OSHA safety requirements, life safety systems testing protocols, and environmental compliance standards
• Experience supporting budget development, forecasting activities, and identifying cost-saving opportunities through preventive maintenance and strategic vendor partnerships
• Familiarity with workplace safety programs, incident response procedures, and coordinating life safety system inspections and certifications

Location:

On-site

Estimated compensation for this position:

66,400.00 - 82,000.00 USD per year

Job Tags:

GREF

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.