Facilities Coordinator

JLL; Chicago (IL); On-site; USD 50,300 - 65,177; Full time

Benefits offered by this job

401(k) plan

Medical, Dental & Vision Care

Paid parental leave

Paid Time Off

Early access to wages

Job summary

JLL is seeking a Facilities Coordinator in Chicago, IL to support operational activities related to maintenance, vendor oversight, and client relationships. Your role involves ensuring service levels are met while conducting daily office walkthroughs.

Key responsibilities include coordinating repairs, assisting with vendor management, and providing logistical support for events and meetings. A strong background in facilities management or hospitality is preferred, along with excellent

Qualifications

• Prior experience in facilities, property management, or hospitality preferred.
• Knowledge of occupational health and safety requirements is advantageous.
• Understanding basic technical aspects of property systems is beneficial.

Responsibilities

• Support operational activities in maintenance and vendor oversight.
• Conduct daily walkthroughs for office cleanliness.
• Respond to work orders ensuring KPI compliance.

Skills

Communication skills

Organization skills

Problem-solving skills

Proficiency in IT tools

Vendor management

Self-motivation

Tools

CMMS platforms

Work order management systems

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong.

What this job involves

The Facilities Coordinator will provide support to the Site and/or Assistant Facility Managers with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, occupancy services and proactively develop and maintain client relationships ensuring that expected service levels are achieved.

Service Delivery

• Actively support an environment of teamwork, cooperation, performance excellence, and personal success.
• Conduct daily walkthroughs to ensure a clean and organized office.
• Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service.
• Identify opportunities for improved operation and service excellence, making recommendations and conducting site inspections and assessments to maintain all building procedures and performance measures while providing a safe workplace.
• Schedule and manage repairs and maintenance, minor works and other work requests, tracking to completion.
• Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work with minimal disruption.
• Assist in the procurement of vendors and services as required.
• Coordinate the delivery of site amenities (fitness, food services, massage, transportation, support moves) and act as the site key point of contact.
• Provide coordination and support for events, meetings and conference facilities as required.
• Other duties may include reception and guest support, mail and courier services, office supplies and equipment maintenance, landlord relations, building access passes, safety and security support.
• Update and maintain accurate records and official documentation for the site and other activities to support JLL operations (moves, reconfigurations, events, reception, building operations).
• Maintain and propose emergency response plans including evacuation, after‑hours response, and environmental health and safety.
• Provide basic logistical assistance and implementation support to the MAC team during office reconfigurations.

Client Relationship Management

• Comply with all requirements of the client contract and meet or exceed Key Performance Indicators.
• Deliver an exceptional quality of service, as reflected by client feedback.
• Coordinate site operations in accordance with all agreed policies, procedures and contract scope.

Qualifications

• Prior experience in facilities, property management, hospitality or related fields preferred.
• Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous.
• Understanding of basic technical aspects of property (computer room air‑conditioning, chiller system, fire protection system, mechanical & electrical system) is advantageous.
• Proficiency in a range of information technology tools and platforms.
• Excellent communication, organization and problem‑solving skills.
• Ability to work independently with little supervision and effectively deal with stressful situations.
• Ability to occasionally lift, push, move as needed for job duties.
• Self‑motivated; confident, energetic and flexible.
• Proficiency using generative AI tools and conversational search platforms to draft communications, analyze data and streamline administrative tasks.

Preferred Qualifications

• Experience with CMMS platforms and work order management systems.
• Background in commercial real estate or corporate facilities environments.
• Knowledge of preventive maintenance programming and asset management.
• Experience coordinating vendor services and service provider relationships.
• Understanding of Service Level Agreements, Key Performance Indicators and client satisfaction metrics.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated Compensation

50,300.00 - 65,177.00 USD per year

Location

On‑site – Chicago, IL

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Equal Opportunity & Accommodations

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

California Residents only: If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Accepting applications on an ongoing basis until a candidate is identified.