Assistant Facilities Manager

JLL; Los Angeles (CA); On-site; USD 70,000 - 95,000; Full time

Job summary

JLL is seeking an Assistant Facilities Manager in Los Angeles who will oversee day-to-day property operations, manage vendor relationships, and ensure adherence to JLL's standards. You'll apply AI-powered tools to optimize building performance while leading collaborative teams to deliver exceptional service.

The role focuses on budgeting, reporting, and comprehensive facilities management across HVAC, life safety, and space planning, with a strong emphasis on client satisfaction and operational

Qualifications

• High School Diploma or equivalent education.
• 2+ years of facilities management experience with third-party, corporate facilities, or consulting experience.
• At least 1 year of people management or supervisory experience in FM.
• Experience using CMMS; ability to adopt AI-powered facility management tools.
• Strong knowledge of financial and accounting principles as they apply to commercial property management.
• Ability to lift up to 30 pounds and perform physical property inspections; excellent written and verbal communication skills.

Responsibilities

• Coordinate and oversee daily facility operations (HVAC, electrical, plumbing, fire/life safety, landscaping, building management systems).
• Manage the full work order lifecycle using AI-powered CMMS; optimize resources and response times.
• Build and maintain relationships with clients, vendors, and cross-functional teams; communicate effectively.
• Support annual operating budget development and monthly variance reporting; ensure accurate vendor invoicing and payment.
• Conduct property tours and inspections; solicit proposals from contractors; oversee maintenance per policies.
• Monitor KPIs and SLAs; implement corrective actions to improve performance.
• Support facility soft services (meetings, conference rooms, food services, parking, vending, badging) and customer service.

Skills

Communication skills

Financial acumen

Team leadership

CMMS experience

AI tools

Education

High School Diploma or equivalent

Tools

CMMS software

AI-powered CMMS

Job description

Assistant Facilities Manager – JLL

As an Assistant Facilities Manager, you'll play a vital role in delivering exceptional facility management services that directly support our clients' corporate real estate goals. You'll oversee day-to-day property operations, manage vendor relationships, and ensure compliance with JLL's operational standards while maintaining the highest levels of customer satisfaction. This position offers an exciting opportunity to work at the intersection of traditional facilities management and cutting-edge AI technology, driving innovation in building operations while developing strong client partnerships and leading collaborative teams to operational excellence.

What this job involves:

As an Assistant Facilities Manager, you'll play a vital role in delivering exceptional facility management services that directly support our clients' corporate real estate goals. You'll oversee day-to-day property operations, manage vendor relationships, and ensure compliance with JLL's operational standards while maintaining the highest levels of customer satisfaction. This position offers an exciting opportunity to work at the intersection of traditional facilities management and cutting-edge AI technology, driving innovation in building operations while developing strong client partnerships and leading collaborative teams to operational excellence.

What your day-to-day will look like:

• Coordinate and oversee daily facility operations including HVAC, electrical, plumbing, fire/life/safety systems, landscaping, and building management systems to ensure optimal building performance
• Manage the complete work order lifecycle using AI-powered CMMS systems, from creation through completion and reporting, while optimizing resource allocation and response times
• Build and maintain strong relationships with clients, vendors, and cross-functional teams through effective communication, active listening, and collaborative problem-solving
• Support annual operating budget development and monthly variance reporting, ensuring accuracy in vendor invoice coding and timely payment processing
• Conduct property tours and inspections, request proposals from contractors, and oversee all maintenance and repair activities in accordance with JLL and client procurement policies
• Monitor and report on Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) monthly, implementing corrective actions to address challenges and exceed performance targets
• Support facility soft services including meeting preparation, conference room reservations, food services, parking, vending, and badging while delivering excellent customer service

Required Qualifications:

• High School Diploma or equivalent education
• Minimum 2 years of proven experience managing commercial facilities as a third-party provider, corporate facilities team, or consultant
• At least 1 year of people management or supervisory experience in the facilities management industry
• Demonstrated experience using Computerized Maintenance Management Systems (CMMS) with ability to quickly adopt new technologies including AI-powered facility management tools
• Strong knowledge of applicable financial and accounting principles as they apply to commercial property management
• Ability to lift up to 30 pounds and perform physical property inspectionsExcellent written and verbal communication skills with the ability to effectively interact with diverse stakeholders, resolve conflicts diplomatically, and build consensus

Preferred Qualifications:

• Basic knowledge of building mechanical and electrical systems including operation and maintenance principles
• Experience implementing and monitoring hazard control, team safety practices, and compliance with local codes and regulations
• Proven track record of leveraging AI tools and emerging technologies for energy optimization, space utilization analytics, and predictive maintenance
• Strong analytical skills with experience creating reports using data analytics and visualization tools to provide actionable insights
• Demonstrated ability to multi-task effectively and organize competing priorities to achieve portfolio goals and objectives
• Experience fostering cultures of continuous improvement and encouraging teams to embrace innovative technologies and collaborative approaches

Location:

Los Angeles, CA

Work Shift:

08 Hour Day - 1st Shift/Morning Shift