Assistant Facility Manager

JLL; Kirkland (WA); On-site; USD 80,000 - 88,000; Full time

Job summary

JLL in Kirkland, WA is seeking an Assistant Facility Manager to oversee site operations, collaborate with property managers, and ensure seamless service delivery across client portfolios.

You will handle procurement, budget analysis, contracts, work orders, and vendor coordination while maintaining strong client relations and a service-oriented approach. This role requires a Bachelor's degree with facility admin experience and a valid driver's license.

Qualifications

• Bachelor's degree in Facility Management, Business Administration, or related field preferred or equivalent
• 2+ years of experience in facility or property administration
• Proficiency in Microsoft Office Suite with advanced Excel for reporting
• Superior customer service and professionalism under pressure
• Strong organizational skills and ability to multitask independently
• Excellent written, verbal, and interpersonal communication
• Valid driver's license and ability to support multiple west coast locations
• Experience with CMMS or call center platforms; knowledge of SLAs/KPIs is a plus

Responsibilities

• Provide facility management support and link between occupants, vendors, and leadership
• Assist with budget analysis, cost savings, and procurement of services and contracts
• Operate and maintain work order systems and coordinate maintenance activities
• Manage vendor relationships, contracts, and accounts payable/receivable
• Coordinate events, reservations, and schedule maintenance
• Maintain and update database files for contacts, contracts, vendors, and emergency information

Skills

Advanced Excel

Microsoft Office

Customer service

Organizational skills

Communication

Multitasking

Independent work

Driver's license

Education

Bachelor's degree in Facility Management

Bachelor's degree in Business Administration

Tools

CMMS

Call center platforms

Job description

Assistant Facility Manager-JLL

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As an Assistant Facility Manager at JLL, you'll provide comprehensive facility management services while working collaboratively with property managers and account teams to ensure seamless operations across our client's portfolio. You'll be the vital link between building occupants, vendors, and leadership-coordinating everything from work order systems and budget analysis to special events and service delivery. At JLL, we embrace more innovative ways of working, and this role empowers you to thrive by taking ownership of critical administrative and operational functions that keep facilities running smoothly. You'll manage procurement processes, oversee service contracts, coordinate maintenance activities, and serve as a key interface with clients, visitors, and guests. This position offers meaningful opportunities to strengthen and advance your career through hands-on experience in financial systems, vendor management, and operational excellence while contributing to our culture of collaboration that defines how we deliver exceptional facility services.

What your day-to-day will look like:

• Provide continuous monitoring of facilities and support the Facility Manager with budgetary requests, analysis, reporting, and identifying cost savings opportunities to meet account targets
• Manage procurement of property supplies and services including issuing purchase orders, coordinating bid requests, administering service and construction contracts, and processing accounts payable and receivables
• Operate and maintain the call center work order system for the west coast property portfolio, ensuring accurate categorization, proper distribution to internal staff and external vendors, and timely closeouts
• Receive and dispatch work requests while resolving issues associated with building services including janitorial, food service, parking, vending, badging, conference rooms, and interior/exterior furnishings and equipment
• Act as liaison between JLL finance team, account members, clients, visitors, and guests-solving problems and resolving unique situations with professionalism and a strong service orientation
• Coordinate special events, meeting reservations, and maintenance scheduling while providing support for guests, visitors, and employees at client locations
• Maintain accurate database files including contacts, contracts, vendors, emergency information, and recurring documentation to support Property Management Operations and Administration

Required qualifications:

• Bachelor's degree in Facility Management, Business Administration, or related field preferred, or equivalent combination of education and experience
• 2+ years of experience in facility or property administration with demonstrated administrative capabilities
• Proficiency in Microsoft Office Suite with advanced Excel skills for creating spreadsheets and customizing administrative reports
• Superior customer service skills with ability to maintain professionalism under stressful situations and time constraints
• Strong organizational skills and collaborative work style with ability to multitask and work independently without direct supervision
• Excellent written, verbal, and interpersonal communication skills
• Valid driver's license and ability to support multiple west coast portfolio locations as needed

Preferred qualifications:

• Experience with computerized maintenance management systems (CMMS) or call center work order platforms
• Knowledge of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) in facility management environments
• Background supporting operational reporting, budgeting, financial systems, and purchasing processes
• Experience coordinating with project management teams on facility-specific initiatives
• Familiarity with vendor management and contract administration

Schedule:

M-F

Location:

Kirkland WA

Visa Sponsorship:

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

79,950.00 - 88,000.00 USD per year

On-site -Kirkland, WA