Facility Manager

JLL; Roanoke (VA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Holidays

Early access to earned wages

Job summary

JLL is seeking a Facilities Manager to serve as the single point of contact for facilities management for a major client in Roanoke, VA. You will combine strategic planning with hands-on operations, coordinating tenant needs, service delivery, and cost-saving programs to improve productivity and client satisfaction.

The role requires a Bachelor's degree in facilities management or related field, 5+ years of corporate facilities experience, and strong leadership, communication, and budgeting

Qualifications

• Bachelor's degree or equivalent in Facilities Management with leadership/technical emphasis.
• 5+ years of industry experience in corporate environments, third-party service providers, or consulting roles.
• Proven ability to lead technical and administrative staff.
• Excellent interpersonal, communication, and presentation skills.
• Proficiency with MS Office (Excel, PowerPoint, Outlook).
• Experience with CMMS systems.

Responsibilities

• Support senior management in executing short- and long-term client goals.
• Oversee monthly, quarterly, and annual facilities reporting.
• Manage technicians, vendors, and contractors to meet standards of service delivery.
• Lead staff to achieve service levels within budgets and maintain client satisfaction.
• Develop and manage operating budgets with client representatives and monthly variance analyses.
• Recommend capital improvements and implement processes to reduce costs.
• Ensure contractor compliance with client and JLL policies, safety and quality.

Skills

Leadership

Communication

Project management

Strategic planning

Education

Bachelor's degree in Facilities Management

MBA or advanced degree

Tools

MS Office (Excel, PowerPoint, Outlook)

CMMS

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Facilities Manager at JLL, you will serve as the single point of contact for comprehensive facilities management services, working closely with senior leadership to deliver exceptional client satisfaction. This role combines strategic planning with hands-on operational oversight, where you'll coordinate tenant requirements, manage service delivery, and implement innovative programs that reduce costs while increasing productivity. Your expertise will be instrumental in maintaining seamless facility operations and fostering positive client relationships that reflect JLL's commitment to excellence in facilities management.

What your day-to-day will look like:

• Support the Sr. Facilities Manager and Regional Facilities Manager in executing short and long-term goals, projects, and strategic initiatives for the client

• Oversee monthly, quarterly, and annual reporting requirements, ensuring accurate and timely completion of all facilities-related documentation in accordance with client policies

• Manage work assignments and performance of building technicians, vendors, and contractors to ensure service delivery meets established standards

• Lead facilities staff to achieve expected service levels within prescribed budgets while maintaining high client satisfaction

• Develop and manage capital and expense budgets through close collaboration with client representatives, preparing operating budget reports and monthly variance analyses

• Recommend capital improvements and implement innovative processes that optimize operational efficiency and reduce costs

• Ensure contractor compliance with all client and JLL policies during on-site service delivery, maintaining safety and quality standards

Required Qualifications:

• Bachelor's degree or equivalent work experience in Facilities Management with management/technical emphasis

• 5+ years of industry experience in corporate environments, third-party service providers, or consulting roles

• Strong leadership and management skills with proven ability to manage both technical and administrative staff

• Excellent interpersonal, communication, and presentation skills

• Proficiency in MS Office programs including Excel, PowerPoint, and Outlook

• Computer proficiency in CMMS (Computerized Maintenance Management Systems)

Preferred Qualifications:

• MBA or advanced degree in related field

• Experience with annual performance planning and Key Performance Indicator (KPI) management

• Demonstrated track record of implementing best practices and innovative solutions in facilities management

• Experience managing multiple vendor relationships and contractor oversight

• Strong financial acumen with budget development and variance analysis experience

Location:

Onsite

Work Shift:

1st shift hours

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

90,000.00 - 110,000.00 USD per year

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.